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    • Subtantial discounts throughout the store- increasing with service.
    • Maintain store visual standards in cleaning duties and merchandising.
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    • Experience of cash handling and working in a retail environment.
    • Discounts on retail, leisure, hospitality venues in Guernsey.
    • On-the-job training: Develop your customer service and store operation skills in real-time with the guidance of an experienced trainer, right there in your…
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    • Contributing towards the overall sales performance of the store.
    • 30-39 hours per week, with flexibility to work additional hours.
    • In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.
    • Assisting and deputising for the Store Manager with the day-to-day operations of the store including scheduling, sales analysis, and commercial reporting.
    • Supporting your leadership team in making sure the store is well-stocked and beautifully presented at all times by assisting with with housekeeping, inventory…
    • Maintain a fully stocked store.
    • Maintain outstanding store condition and visual merchandising standards.
    • Previous retail experience would be beneficial but is…
    • Previous experience in fashion retail is highly desirable.
    • Proven leadership experience in a fast-paced retail environment.
    • Profit Protection and Stock Control.
    • Previous experience in fashion retail is highly desirable.
    • Proven leadership experience in a fast-paced retail environment.
    • Profit Protection and Stock Control.
    • Colleague discount across our 30 retail stores.
    • Discretionary Bonus scheme - a yearly bonus for our retail staff.
    • 45p per mile for work travel.
    • At our store, we offer a wide selection of carpets and flooring products to suit every style and budget.
    • Salary:* £10,888.80 (£13.96 p/h) - Plus Commission.
    • We are a retail store and open every day, are you prepared to work at least one day per week on a weekend?
    • Proven experience in luxury jewellery and watch sales…
    • Maintaining high standards throughout the store.
    • Previous retail experience is helpful but not essential as full training will be provided.
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    • Shift patterns are based on store demand and can be subject to change.
    • £13.66 per hour + on-target commission – rewarding your performance and drive.

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Job Post Details

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Retail Customer Advisor - job post

Dobbies Garden Centres Ltd
2.9 out of 5 stars
4A Bath Road Town Centre, Hungerford
Full-time

Location

4A Bath Road Town Centre, Hungerford

Benefits

Pulled from the full job description

  • Annual leave

Full job description

Job Ref: DO14790
Branch: Dobbies Hungerford
Location: Dobbies Hungerford, Hungerford
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Posted date: 19/12/2025
Closing date: 21/01/2026


Our Retail Customer Advisors play an essential role in delivering an exceptional customer experience across our stores - driving sales, promoting customer loyalty and ensuring high department standards.

Responsibilities

  • Giving great customer service by helping customers with various transactions across the store
  • Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
  • Offering a helping hand with customer queries through great product knowledge
  • Working with your team to maintain the cleanliness and upkeep of your store
  • You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, take to car deliveries, stock control routines, restaurant services - an ideal opportunity to gain more skills and experience

Who we are looking for

  • You have a passion for delivering a great customer experience, serving everyone with a smile
  • Experience within a customer facing role
  • You work well within a team, build relationships and have fun, whilst celebrating success
  • You show up to work on time, well presented and bring your can do and hardworking attitude along with you
  • You are eager to learn new skills and gain new experiences
  • You flourish in a busy, fast-paced environment
  • Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers

What we offer

  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
  • Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
  • Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
  • Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
  • Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
  • Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers

About us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

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