security jobs

• MAIN PURPOSE OF JOB

As an A2D engineer, you will be carrying out installations of digital to analog convertors. You will be a field-based engineer, travelling regionally to complete this upgrades for life protecting systems.

SCOPE OF JOB

Main Responsibilities

Health & safety

• Uphold rigorous H&S behaviours through best-practice demonstration
• Complete, sign and retain copies of required generic or site-specific RAMS
• Adhere to H&S policies as outlined in the company handbook

Operational

• Work as directed in accordance with schedule of works
• Carry out all work in the field to the defined quality standards in a timely and efficient manner.
• Carry out all work in the field to the defined standards as laid down in the Health & Safety handbook.
• To inform line management as appropriate of any reasons for lateness, failure to report, or withdrawal from duty.
• To comply with required booking practices, e.g. accurate time allocation and use of clear and concise job notes
• To ensure all work is carried out to the satisfaction of customers including a check to quality compliance before leaving site.
• To be responsible for demonstrating use of equipment for completed installations on completion where appropriate.
• To be responsible for self-management of vehicle stock levels, ensuring all correct parts and materials are readily available
• To deliver effective and timely service, in line with RFT practices and behaviours.
• To be responsible for escalating difficulties that cannot be readily overcome or are likely to jeopardise the delivery of service commitments for the day.
• To use own discretion to make decisions and take appropriate action to meet the needs of the job whilst complying with processes and procedures.
• To ensure that you are aware of the need to safeguard sensitive customer information.
• To understand and comply with physical security requirements when visiting, working in, or accessing Sentinel’s or any of its customer’s sites/locations.
• To be responsible for personal safety and to be aware of the safety of colleagues and general public by complying with all procedures within the Health and Safety Policy.
• To complete safety training and adhere to all safety standards as per company process
• To exhibit an awareness of Sentinel’s Environmental Policy sufficiently to understand the relevant aspects of the Policy e.g. recycling of hazardous waste
• To complete all mandatory and regulatory compliance training within required timescales.
• To ensure that Sentinel’s Code of Conduct is followed at all times.

Customer Care

• Championing the highest standards of customer care to further ensure Sentinel maintains its position as a supplier of choice
• Supporting customers with any queries relating to on-site works

Quality and Standards

• Champion quality standards across all aspects of works
• Complete pre-handover quality compliance walk-off/audits
• KEY INTERFACES (Internal / External)

Technical/Service managers, field-based engineering team, customers and supply chain partners

ABOUT US

We are customer-centric, collaborative, engaging, and our goal is to provide first-in-class customer service through engaged teams and a motivated workforce.

Our work environment includes:

• On-the-job training
• Company perks
• Growth opportunities
• Regular social events
• Modern office setting
• Relaxed atmosphere

Must Haves:

• Excellent communication skills both verbally and through IT (MS Office)
• Strong focus on customer service and experience
• Excellent team player
• Use of hand and power tools
• Full UK driver license

Job Type: 9 months fixed term

Pay: £38,000 (equivalent to full-time £30,000pa)

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme
• Private medical insurance
• Referral programme

Schedule:

• Monday to Friday
• Overtime

Work Location: On the road and travelling nationwide

Essential Skills;

Experience:

• Excellent organisational skills with proven track record of communication at varying stakeholder levers
• Autonomous with excellent problem-solving skills - takes full ownership for areas under their control

Knowledge / Technical Skills:

• Strong working knowledge within customer premises

Qualifications:

• Educated to at least ‘O’ level / GCSE or equivalent

Personal Qualities;

• Adaptable
• Strong degree of organisation
• Adept at forging strong working relationships with internal / external stakeholders
• High level of customer focus/relationship management
• Excellent attention to detail
• Good level of commercial acumen
• Strong communication skills (verbal and written)
• Ability to prioritise and multitask
• Use of initiative in problem solving
• Champion of company standards
• Leads by example
• Self-motivated
• Positive ‘can do’ attitude
• Flexible approach to workload
• Keen to learn and develop new skills

Job Types: Full-time, Fixed term contract
Contract length: 9 months

Pay: £38,000.00 per year

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Private medical insurance
• Referral programme

Experience:

• Power tools: 1 year (preferred)

Work Location: On the road