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    • Strong background in property services, estate agency, surveying, probate services or a related field.
    • Support service development and continuous improvement…
    • Experience managing KPIs and service delivery.
    • Improved service KPIs across the business.
    • You’ll monitor service performance, control operational costs, improve…
    • 22 days annual leave rising to 30 with length of service.
    • Experience working within a customer service, customer experience or contact centre environment.
    • Lead innovation aligned to strengths-based practice and service improvement.
    • A proven track record of delivering high-quality services and transformation…
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    • Monitor service performance, quality and reporting requirements.
    • Free will writing service and wellbeing initiatives throughout the year.
    • . Excellent communicator, and someone who takes pride in the service condition and standards of the fleet.
    • . Ensuring the highest standards of health and safety…
    • Knowledge of ITIL principles and ISO service management standards.
    • Establish a robust reporting framework to monitor performance and drive continual service…
    • 24 days holiday + Bank Holidays (increasing with length of service).
    • £65,000 OTE - Basic to be discussed and tailored at interview stage.*.
    • Plan and manage the workload, including farm visits and tasks of the service team to ensure that all processing activities are delivered.
    • Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.
    • Health CashBack scheme and access to an online GP service.
    • Significant experience managing teams responsible for engineering consultancy services within complex…
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    • Motivate, coach, and support your team to deliver great service and efficient operations.
    • Pay: £19.31 per hour including night shift premium.
    • Contract: Fixed term contract (12 months).
    • As a Senior Service Lead, you’ll guide specialist teams to deliver strength-based interventions that empower…
    • Investigate and resolve service issues promptly.
    • Manage service budgets and resource allocation effectively.
    • Develop strategies to increase service capacity and…
    • Manage all employee-related issues within your services.
    • Leverage data, research, and innovation to significantly enhance performance and drive exceptional…

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Job Post Details

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General Manager Designate - job post

Young's - Cambridge
3.3 out of 5 stars
Cambridge CB2
£30,000 - £46,000 a year - Full-time

Location

Cambridge CB2

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • Private medical insurance

Full job description

General Manager - Designate

We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! If you are a people focused pub general manager with fresh food experience then we want to hear from you.

What is General Manager Designate?

We're always on the lookout for experienced General Managers to begin working and inducting with us so that when an opportunity comes up they are ready to hit the ground running. We run beautiful pubs across all over the country and allow our managers to have creativity to really put their stamp on the business.

Because of the unique nature of our business, the majority of general managers that join us go through this process - think of it as a slightly longer induction where you'll cover everything from systems, food training, company culture - and get to visit a range of pubs that cater to different customers for inspiration! You'll attend a number of courses and give yourself that time to develop and grow before taking on a business of your own.

Sound like something you'd be interested in? Apply now!

What We Offer our General Managers:

  • Huge annual bonus potential - up to 100% of your salary!
  • BUPA Private Health Insurance
  • Enhanced Company Pension Scheme
  • Life Assurance Scheme
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Access to our Share Save Scheme
  • Access to our Career Pathway and Training and Development Courses
  • Please note that you become eligible for BUPA, bonus scheme, and enhanced pension on appointment as General Manager.

What we look for in a General Manager Designate

We are looking for a creative & entrepreneurial General Managers Designates to join and lead our teams in our stylish, food focused pubs. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to making a career with us, and in return we can offer ongoing development to support you as you grow and succeed.



INDMANAGE
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