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    • Ensures service and sales targets, SLA’s and KPI’s are continually reviewed and expectations are met with optimum levels of quality & service delivery.
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    • 29 days annual leave, increasing up to 32 with service.
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    • This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance…
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    • Leverage data, research, and innovation to significantly enhance performance and drive exceptional service delivery.
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    • You could be an experienced Supervisor looking to progress or have previous service management experience.
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Job Post Details

Deputy Manager
The Union Tavern, Westbourne Park
·
3.3
London W9
£14.23 - £15.75 an hour
Full-time

Job details

£14.23 - £15.75 an hour
Employee discount, Discounted gym membership
Full-time
London W9

Full job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.


The Union Tavern is a busy canal-side pub, attracting big crowds for its beer and barbecued food. Part of London's micro-brewing scene, the pub sees plenty of visitors coming to sample craft ales in a friendly, laid-back atmosphere.


What we can offer you:

An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.

Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.

Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.

25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.

A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.

Discounted hotel stays at hotels in the Fuller’s Family

Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.

Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.

Full induction and training

The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.


What we look for in a Deputy Manager:

Someone who can motivate and support the team as well as create a special atmosphere for customers.

A capable leader who will relish the responsibility of running the business.

A confident manager with great decision-making skills.

Interest in learning new skills to enhance your career with our industry leading training and development.

Ability to take ownership of problems.

Great communication skills

Passion for fresh food, great wines, and engaging service.

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