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    • Ensures service and sales targets, SLA’s and KPI’s are continually reviewed and expectations are met with optimum levels of quality & service delivery.
    • Excellent customer service skills with an outstanding commitment, attitude and passion for providing the best possible standard of customer service.
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    • 29 days annual leave, increasing up to 32 with service.
    • Overseeing day-to-day workshop and service office operations and planning workloads.
    • Championing innovation, service improvement and operational excellence.
    • A passion for food, service and creating great customer experiences.
    • View all ESS Compass jobs - Derby jobs
    • Salary Search: Service Delivery Manager salaries in Derby
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    • Manage specialist contractors, consultants, and service partners to ensure compliance with agreed service levels and statutory obligations.
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    • Experience supporting service redesign, pathway development, transformation or service implementation.
    • NHS service development or transformation.
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    • Experience supporting service redesign, pathway development, transformation or service implementation.
    • NHS service development or transformation.
    • Service manager: 2 years (preferred).
    • Ideal candidates will be able to demonstrate previous experience in a service role or similar, in a busy vehicle service…
    • We're looking for a Service Manager who knows how to run a great Service Department..
    • We're looking for an experienced Service Manager* who can lead a team,…
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    • Leverage data, research, and innovation to significantly enhance performance and drive exceptional service delivery.
    • An awareness of budgets / P&L.
    • Excellent grasp of service design phase processes.
    • Experience of working within a service management function.
    • Health and wellbeing benefits and support.
    • Resource & Performance Management: Maintain control over departmental resources and use monthly financial reports to monitor profitability, productivity, and…
    • This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance…
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    • Previous experience working within the lift industry or similar service industry with transferable skills is essential.
    • Carry out regular site monitoring.
    • Escalate any issue of concern/potential concern to the Operations Manager as required to ensure a pro-active approach is maintained and service delivery is not…

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Job Post Details

Residential Property Manager
Harrogate
£25,000 - £30,000 a year
Full-time

Job details

£25,000 - £30,000 a year
Full-time
Harrogate

Full job description

Residential Property Manager

£25,000 - £30,000 pa DOE | 25 Days Holiday + Bank Holidays | Harrogate & Ilkley Office (with travel across West & North Yorkshire) | Saturday Rota (1 in 4)

Join a personable and independent lettings agency with a growing portfolio across Yorkshire. We’re looking for an organised and proactive Property Manager to oversee maintenance and tenancy matters, ensuring properties are well managed and clients receive exceptional service.

About You:
  • 2+ years’ experience in a property maintenance or property management role
  • Strong organisational skills and attention to detail
  • Excellent communicator, able to manage expectations
  • IT literate – experience with CRM systems, Alto, or Inventory Hive desirable
  • Full UK driving licence + access to own vehicle

Key Responsibilities:
  • Act as main contact for maintenance issues and coordinate resolutions
  • Arrange inspections, safety checks, check-ins and check-outs
  • Manage tenancy renewals, rent reviews, and associated admin
  • Ensure accurate records on CRM systems including certificates and invoices
  • Support viewings and property visits during busy periods or holiday cover

If you think you’re suitable, please apply now. Alternatively for the full advert and more information, please visit our website (wearemarmion).

Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

INDHP
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