service manager jobs

Area Manager

Are you looking for a new challenge in your career?

Do you thrive working in a fast-moving industry?

If yes, this role may be the perfect for you… Boyle Bingo Group are looking for an experienced Area Manager who is solutions based, driven and a skilled communicator.

We are industry leaders in Northern Ireland in the Gaming sector, ever growing and adapting to the needs of the market, we are looking for someone who will adapt and grow with us.

You will be the expert on our customers needs, the market and assist in identifying growth and development opportunities to maximise profitability. Providing the Northern Ireland market with a world class experience in Gaming.

Regular travel across Northern Ireland and attractive salary and package included.

Job Responsibilities:

· As Area Arcades Manager you will have a pivotal role in collaborating with the Director with meticulous financial oversight, budgeting and resource allocation to optimise financial performance and achieve business objectives.

· Provide leadership, coaching and guidance to all arcade teams, you will empower team members to excel in their roles, foster a collaborative environment and drive collective efforts towards organisation objectives.

· Working closely with the Senior Management and Marketing for strategic planning and effective execution, you will ensure the brands presence resonates with our target audience, leading to increased awareness, engagement, and growth.

· Develop and maintain business and professional networks including external service contracts.

· Track the performance of the arcades and evolve key priorities in line with performance.

· Manage the regulatory and compliance requirements ensuring the business is complying with regulatory standards including management of Health & Safety.

· Develop the talent pool. Actively identifying, nurturing and developing talent across the arcades.

· Oversee daily operations, staff schedules, addressing poor performance, working closely with HR on implementing disciplinary and grievance procedures.

· Promoting and enhancing the customer experience through the use of modern technology -such as digital platforms and apps.

What you need for this job:

· At least 5+ years leadership experience leading a multi-site business preferably within the Gaming industry.

· A deep understanding of retail operations, including club management, customer service, inventory control, and cash handling, is essential for success in this role.

· Possess strong financial management skills to oversee budgets, monitor expenses, and optimize financial performance.

· Ability to influence stakeholders at the most senior levels.

· Ability to work collaboratively with external partners.

· Excellent written and verbal communication skills.

· Proven commercial acumen with a strong result orientation.

· A proven track record of building a collaborative high performing team and growing a positive culture.

Closing date for Applications: Friday 9th January 2025 at 12 noon.

Job Types: Full-time, Permanent

Benefits:

• Company car
• On-site parking

Application question(s):

• Are you available to travel regularly around NI sites?
• What dates are you available for interview?

Experience:

• Managing: 5 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person