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    • Ensures service and sales targets, SLA’s and KPI’s are continually reviewed and expectations are met with optimum levels of quality & service delivery.
    • You will ensure that service agreements with the provider are observed and concluded.
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    • From the moment guests arrive to the moment they leave, our Rapport team makes every interaction feel smooth, thoughtful and genuinely memorable.
    • Manage specialist contractors, consultants, and service partners to ensure compliance with agreed service levels and statutory obligations.
    • You will lead and manage the day-to-day service, managing the staff team, and collaborate closely with the Operations Director to ensure individuals live their…
    • Experience managing service operations, budgets, and KPIs.
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    • Strong customer service and stakeholder management experience.
    • Knowledge of SLA management and service performance monitoring.
    • ITIL v3 or ITIL v4 certification.
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    • Previous experience working within the lift industry or similar service industry with transferable skills is essential.
    • Carry out regular site monitoring.
    • Reviewing service charge accounts, ISA 800 assignments and factual findings reports.
    • You’ll take responsibility for the year-end service charge accounts across…
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    • Previous experience working within the lift industry or similar service industry with transferable skills is essential.
    • Carry out regular site monitoring.
    • Previous line manager and leadership experience.
    • Handle customer complaints, implementing improvements to enhance service quality.
    • Knowledge of safeguarding frameworks and relevant service delivery requirements.
    • Free will writing service and wellbeing initiatives throughout the year.

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Job Post Details

Kitchen Assistant
Part-time

Job details

Pay information not provided
Free parking, Company pension, On-site parking
Part-time
Wymondham

Full job description

Job details

Job reference

REQ00001695

Date posted

17/09/2025

Application closing date
Blank
Location

Wymondham College Prep School

Salary

pro rata £16,413 per annum

Package

Good Local Government Pension Scheme, Health Hero Employee Assistance Programme, Pluxee High Street Benefits package as well as ability to sign up for Teacher Discounts and Blue Light Card. Free Onsite Parking

Contractual hours

30

Basis

Part time (term-time only)

Job category/type

Administrative Support Staff


Kitchen Assistant

Job description
KITCHEN ASSISTANT

30 Hours Per Week, Term-Time Only
Permanent
Support staff scale point 2 FTE £24,413 per annum
£16,584 pro rata

Wymondham College Prep School opened in September 2020 on the site of Wymondham College, with two Reception classes, a total of 60 pupils. In September 2021 we opened our doors to our very new Prep School building, as well as our new boarding facilities, Underwood Hall.
We believe that every child deserves to be provided with outstanding quality, not only in education but also in the services provided. To facilitate this, we are seeking to appoint a Kitchen Assistant who will support in the provision of catering services throughout the school day.
Wymondham College Prep School is a member of the Sapientia education Trust (SET), a expanding education trust consisting of 13 Primary and 9 Secondary schools.
THE POST
We are looking for a positive and hard-working Kitchen Assistant to join the team at Wymondham College Prep School on a permanent basis and support the catering team.
The successful candidate will:
  • Clean, use and care of the equipment and premises;
  • Preparation and cleaning of the dining area;
  • Serving meals and refreshments to students and staff.
  • Helping prepare food and meals as directed by the Kitchen Manager.
  • Have a welcoming and friendly approach with a high level of professionalism.
  • Have excellent communication skills and a good sense of humour.
  • Have the ability to work in a team.

Applications are reviewed on receipt so early application is encouraged
Interview date: tbc
Apply Online:

The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education&©s &«Keeping Children Safe in Education September 2021, references will be sought on all short-listed candidates before interview.

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