Here At Advinia Healthcare we are looking for a Regional covering the Midlands working on 2-3 focus homes at a time. This role will be reporting directly into our Group National Sales Manager. We are looking for a dynamic, high energy and results driven individual with sector experience who has a proven successful track record in increasing occupancy. The successful candidate needs to be self motivated and have experience in both enquiry generation and conversion.
Key responsibilities;
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Work closely with Home Managers and home team to achieve or exceed occupancy and average weekly fee targets.
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Work closely with the National Sales Manager & Marketing teams to devise a robust marketing plan and submit agreed key KPI reporting.
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To be a key point of contact for customer enquiries, managing the enquiry/referral process from generation to closure to include: show rounds, assessments, discussion of care services to meet the resident’s needs, and answering customer queries.
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To manage and ensure that the customer experience and journey remains consistent in its quality and empathy, and that all actions are carried out promptly.
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To promote and raise the profile of the home in the local community through generating newsworthy stories, and by identifying targeted advertising opportunities. Take a lead on local marketing activities, developing and delivering a programme of community engagement, and working in partnership with the home to deliver successful events in line with KPIs to encourage footfall into the home.
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To develop and run home events to attract key stakeholders and prospective clients to show case the home and its key USP's.
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Providing guidance, training and support for the homes team members to ensure effective customer engagement and consistent sales experience.
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Raise the positive profile of the home in the local community through external business development, building and maintaining a contact list of key local stakeholders - including taking a presence at any relevant local external events that enable networking opportunities with key care referrers.
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Establishing a Health Care Professional database of key contacts alongside establishing and operating an engagement strategy to promote bed vacancies to drive an increase in targeted and specific referrals.
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Ensuring the home has a presence on all LA contract bed frameworks to establish, maximise and covert all block and spot bed purchasing opportunities.
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Identify and build partnerships and working relationships with key referral partnerships i.e Trusted Care, Autumnia etc.
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To achieve and exceed all sales KPI's.
In Return
- Highly competitive monthly commission scheme - paid per admission
- Quarterly bonus scheme - occupancy growth target
- Mileage Reimbursment
- Car Allowance
- Flexible pay - Wagestream
- Free DBS
- Comprehensive benefits package
INDMAN
