This is an opportunity for someone with an interest in social media, content creation, website management and e-commerce who wants to develop their skills in a growing business.

Your main responsibilities will involve creating engaging content for Instagram, TikTok and Facebook, managing product listings, making basic website updates and improving our online presence.

The successful candidate must have a basic understanding of website editing, e-commerce platforms and Search Engine Optimisation (SEO), alongside strong social media skills.

You will also support our warehouse and day-to-day business operations when required, making this a varied and hands-on position.

Key ResponsibilitiesSocial Media & Content Creation

Create engaging content for Instagram, TikTok and Facebook, including Reels, Stories, short videos and product photography.
Film and edit videos showcasing our products, promotions and behind-the-scenes activities.
Plan and schedule regular social media posts.
Keep up with social media trends and suggest fresh content ideas.
Write engaging captions, hashtags and promotional content.
Help grow our social media following, engagement and brand awareness.
Support social selling activities through platforms such as TikTok Shop, Instagram Shopping and Facebook.
Respond to social media comments and messages when required.
Monitor social media performance and suggest improvements.

E-commerce, Website Management & SEO

Add, edit and update products on our websites using Shopify and WooCommerce.
Make basic website changes, including editing text, images, product pages, categories and other content.
Upload and optimise product photographs, descriptions, prices and relevant product information.
Write clear, engaging and SEO-friendly product titles, descriptions and website content.
Understand and apply basic SEO principles, including keywords, page titles, meta descriptions, image alt text and internal linking.
Help improve website content, product visibility and the overall customer experience.
Assist with product categories, collections, variations and stock updates.
Check website pages and product listings for accuracy, formatting and broken links.
Support online promotions, product launches and marketing campaigns.
Identify opportunities to improve search engine visibility and online sales.

General Business & Warehouse Support

Assist with packing orders and preparing products for dispatch.
Help organise stock and maintain a tidy working environment.
Support general warehouse duties, including product handling, lifting and pallet wrapping, with appropriate training and equipment.
Assist the wider team during busy periods.
Help with other day-to-day operational tasks as required.

Skills & ExperienceEssential

Good understanding of Instagram, TikTok and current social media trends.
Ability to create engaging photos, videos and short-form social media content.
Basic knowledge of website editing and content management.
Understanding of SEO fundamentals and how to optimise website pages and product listings for search engines.
Familiarity with e-commerce websites and how online product listings work.
Confidence using computers, online tools and website administration systems.
Strong written English and communication skills.
Good attention to detail and organisational skills.
Creative mindset with the confidence to suggest new ideas.
Ability to work independently, manage time effectively and meet deadlines.
Positive, proactive and flexible attitude.
Willingness to assist with warehouse and operational duties when required.

Desirable

Previous experience using Shopify, WooCommerce or WordPress.
Experience uploading and managing products on an e-commerce website.
Familiarity with SEO tools such as Google Search Console, Google Analytics or Yoast SEO.
Experience with Canva, CapCut, Photoshop or similar creative tools.
Knowledge of TikTok Shop, Instagram Shopping and social selling.
Previous experience managing business social media accounts.
Understanding of product photography and image optimisation.
Experience in retail, online selling or order fulfilment.

The Ideal Candidate

We are looking for someone who is:

Creative and trend-aware: Enjoys creating social media content and identifying new opportunities.
Digitally confident: Comfortable navigating websites, editing content and working with online platforms.
SEO-aware: Understands the basics of how websites and product pages can be optimised for search engines.
Commercially minded: Understands how social media, website content and product listings contribute to generating sales.
Proactive and independent: Takes ownership of tasks and suggests improvements.
Organised and reliable: Can manage content schedules and meet deadlines.
Flexible and hands-on: Happy to contribute to warehouse duties alongside digital responsibilities.
Eager to develop: Interested in growing their skills in digital marketing and e-commerce.