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    • Assist guests with information about the hotel, spa and local area.
    • 16–32 hours per week | Flexibility required to work a variety of shifts, including early and…
    • You will maintain excellent standards of presentation within our spa and may also support with hosting or serving in the spa lounge.
    • As a Spa Receptionist you will lead the member and guest journey at Eynsham Baths through assisting with initial enquiries, booking personalised treatments with…
    • Job Type: Full time / part time.
    • Hours: 40 hours per week (full time) or part time, including one weekend day.
    • 12.5% commission on retail product sales.
    • Opportunities for progression into management/senior management positions.
    • You will be responsible for the efficient and friendly operation of the front of…
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    • Deliver outstanding client service from first contact to follow-up.
    • Providing laser hair removal treatments.
    • Maximise clinic efficiency through smart diary and…
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    • You will be responsible for delivering exceptional treatments along with customer service to guests of the spa and members of Liberty Leisure, ensuring clients’…
    • You will provide a range of spa, skincare, massage, fitness and wellness services, while supporting the wider spa operation when required.
    • Own the full front of house operations, , setting the standard for how every client is welcomed, cared for, and retained.
    • Beauty Salon: 3 years (required).
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    • Deliver outstanding client service from first contact to follow-up.
    • Proactively manage online reviews and resolve complaints efficiently.
    • We have part-time hours available on a permanent basis with excellent progression & training opportunities.
    • You will be qualified to NVQ 2/3, HNC or equivalent.
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    • As Front of House (FOH) you are responsible for all persons coming through the clinic doors ensuring they are managed appropriately, provided with all suitable…
    • The aim is to create something that feels distinctly Fierce Face, while remaining clinically appropriate, evidence-based, consistent and commercially viable.
    • Salary/Benefits: £12.21 per hour plus, great benefits and generous service charge.
    • Shift pattern: 5 shifts per week, including weekends.
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    • We require 1-2 days a week, you must be available and fully flexible for these days (they include Saturdays too) and call upon our 'Bank Team' to cover these…

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Job Post Details

Spa Receptionist
3D Leisure
Manchester M60 2DS
£11.00 - £12.71 an hour
Permanent, Full-time

Job details

£11.00 - £12.71 an hour
Employee discount, Gym membership, On-site gym, Canteen
Permanent, Full-time
Manchester M60 2DS

Full job description

Applications are invited for a Spa Receptionist at our luxury spa which is situated in one of our most prestigious hotels in the City Centre. Here at Rena Spa we are dedicated to our members and strive to find people who are passionate about exemplary customer service.

We pride ourselves on investing in your development including training in our client customer journey and gym membership applications.

Rewards are given through weekly team member contributions based on your KPI achievement such as retail conversion and great customer service.

Duties for this role includes:

To greet customers in a friendly manner and with a smile.

To administer booking using computerised and manual systems.

To process all payments accurately.

To administer the locker key and membership card system.

To carry out any administration work as necessary.

To record and administer the lost property system.

To restrict access into the Reception area to authorised personnel only.

To ensure that the Reception area is kept tidy and presentable at all times.

To ensure that all communications, memos, diaries are read each day.

To answer the telephone as per the 3D Leisure standard.

To handle all potential membership enquiries as per the 3D Leisure Standard.

To assist with any general clerical duties as requested.

To cash up till(s) as per the Club’s procedures.

To attend staff meetings and provide input into ways of improving and developing the service.

To feedback any areas of concern to the Club Manager

Job Types: Permanent, Full-time

Pay: £11.00-£12.71 per hour

Benefits:

  • Canteen
  • Employee discount
  • Gym membership
  • On-site gym

Experience:

  • customer service: 1 year (required)

Work Location: In person

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