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    • Serve customers at the takeaway counter in a friendly and professional manner.
    • Maintain a clean, organised counter and service area.
    • View all Harry Ramsdens Limited jobs - London jobs
    • Salary Search: Team Member salaries in London
    • Check every order before it leaves the counter.
    • Prepare drinks and package takeaway and delivery orders.
    • You'll welcome guests,take orders and make sure every…
    • Check every order before it leaves the counter.
    • Prepare drinks and package takeaway and delivery orders.
    • You'll welcome guests,take orders and make sure every…
    • Check every order before it leaves the counter.
    • Prepare drinks and package takeaway and delivery orders.
    • You'll welcome guests,take orders and make sure every…
  • View similar jobs with this employer
    • Support kitchen staff with basic food preparation tasks as needed to ensure timely service.
    • Maintain cleanliness and organization of the counter area, including…
    • Waiting tables and serving at our takeaway will be the main duties when on shift.
    • Potential candidates must be able to cope with a high intensity workload…
  • View similar jobs with this employer
    • Waiting tables and serving at our takeaway will be the main duties when on shift.
    • Potential candidates must be able to cope with a high intensity workload…
    • Funded staff parties & days out.
    • Reporting to the Counter Supervisor, you will be responsible for:*.
    • Taking customer orders in store, by phone & online…
    • Free staff meal on shift.
    • Package takeaway orders and manage delivery platforms smoothly.
    • Warmly greet customers, take orders at counter, persent customer's…
    • Manage takeaway and delivery platform orders efficiently.
    • Support kitchen staff during busy service periods when required.
    • Good attention to detail.
    • Serve customers efficiently at the takeaway counter or via phone orders.
    • Join our dynamic team as a Takeaway Staff member and become the friendly face that…
    • Taking customer orders at the counter and by telephone, using the EPOS system and processing payments accurately.
    • Level 2 Food Hygiene or equivalent training.
    • Experience working in a kitchen, restaurant or takeaway environment.
    • We are a busy fish and chip takeaway and require those who apply, to have a good…
    • Your duties include taking orders from phone and online orders, cash handling, organising delivery orders, liaising with delivery drivers, serving our loyal…
    • Attending customers at the counter.
    • You will responsible for operating the takeaway orders.
    • Making orders as per instructions and following the recipe by every…

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Team Member
Harry Ramsdens Limited
London W11 3HG
Permanent, Full-time
Apply now

Job details

Pay information not provided
Employee discount, Employee assistance programme, Company pension, Cycle to work scheme, Tech scheme
Permanent, Full-time
London W11 3HG

Full job description

Team Member / Takeaway Counter Staff

Harry Ramsden’s Group Limited

We are searching for an experienced Takeaway Counter Team Member to join our team. You will work at both our Notting Hill and Tower Bridge venues.

At Harry Ramsden’s, we have been serving up World Famous Fish and Chips since 1928 — over 90 years of quality, heritage and pride. As a Team Member / Takeaway Counter Staff, you will be the face of our takeaway operation, delivering fast, friendly service and consistently high-quality food to our guests.

Join us and be part of our mission:
To be the world’s leading brand in traditional British fish and chips, loved globally for our quality, heritage and unforgettable experience.

If you enjoy interacting with customers, take pride in great food and thrive in a fast-paced environment, this could be the role for you. We provide ongoing training and career development to support your success.

Our Values in Action

As a Team Member / Takeaway Counter Staff at Harry Ramsden’s, you will bring our values to life through every guest interaction:

  • Entrepreneurship & Innovation – Using initiative to improve service speed and efficiency at the counter
  • Resilience – Staying positive, calm and focused during busy takeaway periods
  • Passion – Taking pride in our food, service and brand heritage
  • Customer Focus – Delivering friendly, efficient and memorable service to every guest
  • Accountability – Taking responsibility for food quality, accuracy of orders and service standards
  • Collaboration – Working closely with kitchen and front-of-house teams to deliver smooth service
  • Sustainability – Supporting responsible packaging, waste reduction and efficient processes

As part of our team, you will:

  • Serve customers at the takeaway counter in a friendly and professional manner
  • Take orders accurately and efficiently
  • Ensure food is presented and packed to company standards
  • Maintain a clean, organised counter and service area
  • Support the wider team during busy service periods

About You

  • Previous customer service or hospitality experience
  • Passionate about delivering quality food and service
  • Confident, friendly and professional communicator
  • A positive team player who thrives in a fast-paced environment

Employee Benefits

  • Cycle to Work Scheme & PC World / Curry’s Tech Scheme (salary sacrifice)
  • Retailer discounts & discounted days out
  • Paid birthday day off
  • Free meal when on shift & staff food discounts
  • Stream
  • NEST Pension Scheme
  • WISDOM Employee Assistance Programme

If this sounds like you, apply today. We look forward to welcoming you to a team of dedicated, hardworking people who take pride in delivering great fish and chips and outstanding customer service every day.

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