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    • Qualification/accreditation in project management.
    • Equivalent extensive and relevant project management experience; or completion of a recognized project…
    • Create and maintain key project documentation, including Gantt charts, project plans, action logs and trackers, to ensure deliverables are completed on time.
    • Experience managing complex cross-functional projects within a manufacturing, supply chain or operations environment.
    • Eligible for UK Security Clearance (SC).
    • Construct project plans and Budgets from initial project briefs from inception to delivery.
    • Produce and maintain supporting project documentation.
    • You'll support our Project Management team in delivering projects from enquiry through to completion, gaining exposure to every stage of the project lifecycle.
    • Takes ownership of telecoms issues.
    • Can identify telecoms sales opportunities.
    • This includes ownership of Gamma, Horizon, hosted voice, connectivity, mobile…
    • Chair project review meetings, communicate project updates across the business and ensure actions are completed and documented.
    • Financial management of projects, including invoicing and reporting.
    • You will ideally have significant experience of project supervision and management roles.
    • Identify commercial opportunities and manage project risk effectively.
    • Produce accurate financial reporting, forecasting and project documentation.
    • Experience in technology, telecom, IT hardware or mobility solutions.
    • This role is ideal for someone with experience in *technology, telecom, IT hardware, or…
    • Familiarity with project management software.
    • Identify and track project constraints daily.
    • Proven track record in project delivery with exceptional…
    • You will be an experienced project professional with a strong background in commercial office fit-out projects.
    • Proficiency in Microsoft Project and Excel.
    • We deliver the whole data centre, providing full general contracting for hyperscaler and colocation data centre projects across Europe, through a single point…
    • At least 8 years within technical telecoms operations.
    • We deliver full network cycle services for fixed, private and mobile operators.
    • You are an organised and technically credible Project Manager with experience delivering IT, telecoms, network infrastructure, migration or service transition…

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Job Post Details

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Planner - job post

United Infrastructure
3.5 out of 5 stars
4, Lingley Mere Business Park, Lingley Green Avenue, Warrington WA5 3UZ
Full-time

Location

4, Lingley Mere Business Park, Lingley Green Avenue, Warrington WA5 3UZ

Full job description

Company Description


United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.

Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.


Job Description


The Planner is responsible for ensuring the effective scheduling and coordination of engineering activities to meet operational deadlines and service level agreements (SLAs). This role focuses on forward planning, resource allocation, and risk management to ensure successful delivery of both planned preventative maintenance (PPM) and reactive works (RW).

Key Responsibilities

  • Plan and schedule jobs in line with timeframes set by the Demand Lead

  • Ensure all requirements are in place prior to job allocation, including site access, appropriate engineer skill sets, and necessary materials or spares

  • Identify and escalate any risks that may impact delivery timelines

  • Proactively resolve access or scheduling issues to avoid failed engineer visits

  • Work closely with the Operations Manager (OM) to optimise engineer planning

  • Collaborate with the Demand Lead to ensure all reactive works are raised and completed within SLA

  • Support the timely delivery of all PPM activities within the required monthly timeframe

  • All PPM activities are planned and completed within the designated timeframe

  • Reactive works are completed within agreed SLAs

  • Effective use of CRM data to prevent repeat issues or inefficiencies

  • Day-to-day challenges are resolved quickly to maintain service delivery

  • Proactive planning reduces risk of job failure or delays

  • Produce and manage engineer work schedules to ensure optimal productivity and efficiency

  • Maintain strong communication with Reactive and Governance Compliance teams

  • Deliver high-quality forward planning to ensure all PPMs are completed within the month

  • Maximise utilisation of engineers using scheduling tools and standard time allocations

  • Meet or exceed SLAs for attendance and job completion (internal and external resources)

  • Liaise with the Operations Manager regarding subcontracting decisions and adjust plans accordingly

  • Escalate outstanding or at-risk jobs and implement mitigation actions

  • Oversee data quality in systems such as Maximo and Oracle, ensuring accuracy and clear job narratives

  • Support the Management Team and Team Leader as required

  • Ensure timely raising and approval of purchase orders

  • Manage internal outages and coordinate responses effectively

  • Undertake additional duties as required by the Line Manager


Qualifications


Skills & Behaviours

  • Reliable team player with strong interpersonal and communication skills

  • Proven ability to manage workloads and coordinate field engineers effectively

  • Excellent organisational and prioritisation skills with strong attention to detail

  • Professional communication skills, both written and verbal, across all levels

  • Customer-focused with a commitment to delivering high-quality results

  • Commercial awareness with a focus on cost control and efficiency

  • Self-motivated, resilient, and results-driven

  • Ability to remain calm under pressure and make informed decisions

  • Confident and assertive when required

Qualifications & Experience

  • Intermediate Microsoft Excel skills

  • Experience with CAFM systems

  • Previous experience in a planning or scheduling role using internal systems and Microsoft Office

  • Knowledge of hard services or facilities management (desirable)

  • Educated to A-Level standard or equivalent (desirable)


  • Work 40 hours per week, Monday to Friday, between 7:00am and 7:00pm as required


Additional Information


Work 40 hours per week, Monday to Friday, between 7:00am and 7:00pm as required

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