temporary administrator jobs

Job Description:

Broadwater Medical Centre – Job Description

Job Title: Administrator – Scanning & Clinical Coding (Previous SystmOne experience desirable)

Reports to: Administration Manager

Hours: 37.5 hours/week (10am - 6pm Monday to Friday)

Job Summary

To scan and record relevant information from the patient’s clinical records into the Practice computer system, working strictly in accordance with the standard operating procedure.

In addition, the post holder will also support the multi-disciplinary team providing administrative support as required in line with the needs of the organisation.

Main Duties & Key Tasks

The following are the core responsibilities of the Administrator scanning and clinical coder. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

• Reviewing medical records and producing an accurate summary of the patient’s medical history
• Accurately clinically coding data on TPP into the patient record
• Scanning all incoming post from hospitals, clinics and other services
• Scanning of patient related documentation and attaching scanned documents to patients’ healthcare records
• Ensuring that all scanned documents are stored securely for the allotted time and then disposed of in a secure manner as per the
• Information Governance policy
• Undertaking annual mandatory training updates relating to data quality and information governance
• Answering incoming telephone calls, transferring calls or dealing with the caller’s request appropriately
• Maintaining a clean, tidy, effective working area at all times
• Supporting all clinical staff with general administrative tasks as requested
• Actioning all incoming correspondence, emails and mail in a timely manner
• Assist with registrations of new patients
• Support the admin team with private insurance queries and ensure they are dealt with in a timely manner

Secondary responsibilities

• Book appointments
• Support reception staff, providing cover during staff absences
• Support pharmacy team in dealing with prescription queries

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.
• They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person specification –

Qualifications

Educated to GCSE level or equivalent - essential

GCSE Mathematics and English (C or above) - desirable

NVQ Level 2 in Health and Social Care - desirable

Experience

Experience of working with the general public - essential

Experience of administrative duties - desirable

Experience of working in a healthcare setting - desirable

Skills

Excellent communication skills (written and oral) - essential

Strong IT skills - essential

Clear, polite telephone manner - essential

Competent in the use of Office and Outlook - desirable

EMIS/SystmOne/Vision user skills - desirable

Effective time management (planning and organising) - essential

Understanding of clinical coding - desirable

Ability to work as a team member and autonomously - essential

Good interpersonal skills - essential

Problem solving and analytical skills - essential

Ability to follow policy and procedure - essential

Personal qualities

Polite and confident - essential

Flexible and cooperative - essential

Motivated - essential

Forward thinker - essential

High levels of integrity and loyalty - essential

Sensitive and empathetic in distressing situations - essential

Ability to work under pressure - essential

Other requirements

Flexibility to work outside of core office hours - essential

Disclosure Barring Service (DBS) check - essential

Job Types: Full-time, Permanent

Benefits:

• Company pension
• On-site parking

Application question(s):

• What attracted you to this role?

Work Location: In person

Job Type: Permanent

Pay: £12.21-£12.71 per hour

Expected hours: 37.5 per week

Benefits:

• Company pension
• On-site parking

Application question(s):

• What attracted you to this role?

Work Location: In person