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    • Applicants must be 18+ and available to work occasional club nights between 10pm-2am. *.
    • Great communication and diplomacy skills.
    • In this role, you’ll work closely with our Box Office Managers, ensuring a seamless and welcoming ticketing service for all visitors.
    • Excellent IT and system skills – including box office/CRM platforms.
    • Understanding of selling tickets, memberships and other packages within a box office…
    • Ensure the box office area is tidy, organised, and well-stocked with necessary supplies (e.g., leaflets, posters).
    • Customer Service and Visitor Assistance.
    • Previous experience in a box office or ticket sales environment.
    • Opening and closing the box office, including daily cash handling.

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Job Post Details

Casual Box Office Assistant - job post

O2 Academy
3.9 out of 5 stars
190-194 Cowley Road, Oxford OX4 1UE
£12.80 - £13.80 an hour - Temporary, Zero hours contract

Job details

Pay

  • £12.80 - £13.80 an hour

Job type

  • Temporary
  • Zero hours contract

Shift and schedule

  • Weekend availability
  • Nights as needed
  • Holidays

Location

190-194 Cowley Road, Oxford OX4 1UE

Full job description

Casual Box Office Assistant

Venue: O2 Academy Oxford
Company: Academy Music Group
Reports to: Box Office Manager
Working Hours: Casual (zero hour contract)

Applicants must be 18+ and available to work occasional club nights between 10pm-2am.

Role

As a Casual Box Office Assistant, you will be a key member of the O2 Academy team. You will take charge of providing exceptional customer and client services, and be a central link between our venue and audiences. If you are passionate about the entertainment industry and providing ticketing services across a wide variety of live events, this could be the role for you.

Our Team

The O2 Academy Oxford is an established and thriving live music venue, where our events are as diverse as the individuals within it. With a positive and supportive approach, you will be part of a dedicated and creative team. You will drive our core values of excellence and inclusivity, and strive to deliver the best experiences for our customers.

Your experience

· Great communication and diplomacy skills
· Team player
· Customer focused
· Experience using Microsoft Office (particularly Excel and Outlook)
· Flexibility to work irregular hours (weekends/evenings/public holidays)

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Reality check

While this is a great opportunity in an exciting industry, this is not just a chance to see shows for free! The role is not your ordinary nine-to-five and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role.

Job Type: Zero hours contract

Pay: £12.80-£13.80 per hour

Work Location: In person

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