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    • Champion G for Good and our Raise the World efforts on tour.
    • Believe in community tourism and responsible travel.
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    • We also provide one night of pre tour accommodation or an allowance to use towards this depending on the tour itinerary.
    • Bonus points for multiple languages.
    • Champion G for Good and our Raise the World efforts on tour.
    • Believe in community tourism and responsible travel.
    • Be the face of G Adventures in the field.
    • High level of operational experience within the travel industry, preferably in escorted touring or tour operations.
    • In this role you will:
    • Flexible, organised team players who can confidently lead a tour from start to finish.
    • In-depth pre-trip training, with feedback and coaching to help you…
    • Experience advancing events with venues, tour management, promoters or suppliers.
    • Collaborative: Builds effective working relationships with internal teams,…
    • As a Visitor Experience & Events Supervisor, you will play a key role in delivering exceptional visitor experiences at the Sipsmith Distillery and representing…
    • We're looking for a Holidays Manager to oversee the day-to-day operation and performance of this varied portfolio, ensuring our guests enjoy memorable stays…
    • Performances take place six days per week at Nottingham Playhouse and five days per week on tour.
    • Nottingham Playhouse is seeking an experienced and…
    • Your job is to take full ownership of day to day operations, lead a senior team, protect service standards, and grow revenue and margin.
    • Private Travel Managers will build deep relationships with their members, becoming experts in their preferences.
    • Added Bonus if experienced with a GDS system.
    • Fulfil all requests for TAG’s smaller tour client accounts.
    • Formulate logistical itinerary plans within client budgets and create tour movement sheets ensuring…
    • As a key member of the concerts team, the Concerts Manager is responsible for the successful delivery of all core Royal Northern Sinfonia concerts at The…
    • Working within a team of Tour Coordinators, your role is to progress the organisation of our trips, ensuring our customers receive a great experience through…
    • You’ll lead our Visitor Experience, Events and Education teams, giving you the opportunity to influence a huge part of the visitor journey from the moment…

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Job Post Details

Customer Relationship Manager
Exmouth EX8 4AB
From £40,000 a year
Permanent

Job details

From £40,000 a year
Permanent
Exmouth EX8 4AB

Full job description

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

REWARDS PACKAGE:
Attritive salary, alongside a competitive commission structure
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team

RESPONSIBILITIES:
Managing enquiries to improve the conversion rates and achieve occupancy targets
Excellent communication skills.
Networking within the local community to raise the profile of the home and generate enquiries
Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy
Identifying opportunities to improve sales and marketing performance

NEED TO HAVE:
Have proven sales and marketing experience preferably in healthcare but not essential
Have the ability to analyse data on Salesforce or similar CRM application
Be self-motivated and target driven
Have interpersonal and professional qualities
Confident user of Microsoft Office (Excel/Powerpoint)
Full UK driving licence.

NEED TO DO:
Represent Barchester and our state of the art home in a friendly and professional manner.
Responsible for all sales activity for the home.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

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