traffic management jobs

Role Overview

We are seeking a highly organised, creative, and proactive Digital Marketing & Receptionist to join our team. This hybrid role combines professional front-desk duties with hands-on marketing, content creation, outreach, and administrative support.

You will be the first point of contact for visitors, calls, and emails, while also assisting with a wide range of digital marketing tasks, including social media management, email campaigns, blog writing, content design, school outreach, funding applications, and promotional materials.

This position is ideal for someone who thrives in a dynamic environment, enjoys multitasking, and wants to make a real impact across operations and marketing.

Key Responsibilities

Reception and Front-Desk Duties

• Welcome visitors, clients, and partners with professionalism and warmth.
• Answer, screen, and redirect phone calls and emails efficiently.
• Manage appointment scheduling, bookings, and reminders.
• Maintain a tidy and organised reception area.
• Perform general administrative duties, including filing, data entry, and correspondence.
• Serve as the first point of contact for enquiries and provide accurate information.

Digital Marketing and Content Creation

• Support social media strategy and content planning for platforms such as TikTok, Instagram, Facebook, and LinkedIn.
• Create and schedule engaging posts, stories, reels, and videos.
• Design newsletters, leaflets, flyers, posters, digital brochures, and branding materials using Canva or Adobe Suite.
• Write blog posts, articles, and website content optimised for SEO and engagement.
• Assist in updating website content and ensuring SEO best practices are followed.
• Support the execution of email marketing campaigns, including drafting, designing, sending, and tracking performance.

Outreach and Partnership Development

• Contact schools, organisations, and potential partners for collaboration or promotional opportunities.
• Build and maintain relationships with key contacts for marketing, events, and funding purposes.
• Assist with researching, preparing, and submitting funding or grant applications.
• Maintain accurate records of communications and follow-ups.

Marketing Analysis and Reporting

• Track and report performance metrics for social media, website, and email campaigns.
• Assist in analysing engagement, traffic, and conversion data.
• Provide insights and recommendations to improve marketing effectiveness.
• Support marketing campaigns, events, and promotions as required.

Design and Creative Support

• Develop visually appealing graphics, templates, and promotional materials aligned with brand guidelines.
• Ensure consistency in tone, style, and messaging across all marketing channels.
• Prepare print-ready files and coordinate with printers if required.
• Support video or photo content creation when needed.

Requirements

• Previous experience in reception, administration, or office management.
• Familiarity with digital marketing tools and platforms (social media, Canva, email marketing software).
• Strong written and verbal communication skills.
• Excellent organisational skills, attention to detail, and ability to multitask.
• Creative mindset with ability to design engaging content.
• Professional and confident front-facing presence.
• Ability to manage multiple projects and deadlines simultaneously.

Preferred Qualifications

• Experience in hybrid roles combining administration and marketing.
• Knowledge of SEO, website management, or CMS platforms (WordPress, Wix, Shopify).
• Experience with funding or grant applications.
• Familiarity with basic video editing or multimedia content creation.
• Passion for creative marketing and communications.

Why Join Us

• Opportunity to work in a dynamic, varied, and creative role.
• Gain hands-on experience across reception, marketing, content creation, outreach, and administration.
• Contribute directly to the growth and success of the business.
• Work in a collaborative, supportive team environment.
• Opportunity for personal and professional development in marketing and communications.

Job Type: Full-time

Pay: £23,000.00-£30,000.00 per year

Work Location: In person