Job Title Domestic Energy Assessor
Role Type Permanent, Full time
Location Field Based
Annual Salary: £35,000
Benefits
Annual Salary: £35,000, Target based commission scheme also in place.
Generous Commission Structure: Earn additional income for every job completed beyond your basic allocation. For example, delivering one extra EPC above your basic allotment results in £14commission. Commission is paid monthly in arrears, once the probation period has been successfully completed.
Holidays: Enjoy 22 days of holiday plus 8 bank holidays
Referral Programme: Friend a friend scheme
Additional Leave: Birthday as an extra leave day
Perks At Work Discount Scheme: Discounts on a huge range of products
Pension Scheme: Company auto-enrolled pension with a 3% company contribution.
Professional Development: Continuous learning and development opportunities to help you grow and advance in your career.
Supportive Work Environment: Be part of a team that values collaboration, innovation, and work-life balance.
Tool bag: All the necessary kit & equipment for the job provided Free of charge
TELUS: Employee Assistance Programme ( EAP )
COMPANY BACKGROUND
Wholly owned by the Connells Group Plc (and ultimately by Skipton Building Society), Vibrant is the market-leading provider of Energy Performance Certificates (EPCs) to the UK residential housing market.
Its purpose is ‘TO MAKE EVERY HOME IN BRITAIN ENERGY EFFICIENT’.
Over the past 12-18 months the business has moved into the provision of home energy efficiency improvements, supplementing its market leading position in the EPC sector.
Heavily supported by a substantial investment from the Group owners, the business has an unmatched position from which to grow and dominate the residential energy efficiency assessment (and installation) market over the next 10-15 years.
Its client base is impressive with contracts in place with several blue-chip organisations (such as B&Q, Santander, and NatWest Bank).
Key Responsibilities
Undertake EPCs on domestic properties using iPad software in the field
Undertake Inventory related property assessments using various pieces of software in the field, such as Inventories, Property Audits, Property Viewings, check in’s, Check outs and Legionella Risk Assessments
Undertake independent energy Audits
Submit comprehensive, accurate reports, submitted same day, on a right first-time basis.
Meet daily targets relating to volumes and quality of work
Display a ‘right first time’ attitude to service delivery
Use in house IT systems to complete assessments daily
Build effective relationships with Clients in your area, to enhance service delivery
Identify and maximise new business opportunities
Attend training sessions as required
Embrace the core values of the business
Essential Qualifications
DEA qualification
Essential Key Skills and Experience
Experienced DEA
Excellent organisational skills
Ability to self-motivate and work on your own initiative
Excellent IT skills
Excellent customer service skills and the ability to build strong working relationships
Show flexibility and adaptability to deliver a diverse range of products
Embrace new products and processes within a changing business
Take ownership of Continuous Personal Development
Effective communication skills, verbal and written
Diligent, trustworthy and respectful when working in clients’ homes
Full UK driving licence, own transport and appropriate insurance
Broadband connection
Vibrant Corporate Values
Being human
Care to Own it
Simplicity
Resilience
Entrepreneurial
Main Purpose of the Role
Conduct high volumes of Energy Performance Certificates (EPCs) within the residential sector.
Carry out inventory checks as part of the property assessment process. While prior experience is not essential, full training will be provided.
Deliver precise and timely reports using specialized field software, ensuring compliance with stringent quality standards and client Service Level Agreements (SLAs).
Maintain exceptional service levels and foster strong client relationships to support ongoing business growth and opportunities.
Desirable
Experience of undertaking Inventory related property inspections (Training will be provided)
Experience in the Property Services sector
Face to Face client relationship experience
Working in a field environment
Job Types: Full-time, Permanent
Pay: £35,000.00 per year
Benefits:
- Additional leave
- Company pension
- Referral programme
- Store discount
Application question(s):
- This role requires the use of multiple software packages including RdSAP. How would you rate your IT skills? (Options: Excellent / Good / Basic / None)
- How confident are you using field based software to manage your diary, appointments, and communication with clients?
- Please describe your current experience as an active Domestic Energy Assessor and the types of properties or clients you typically work with.
- How long have you been accredited as a Domestic Energy Assessor?
- We will train you to become a competent inventory clerk. Do you have any previous experience with inventory or property condition reporting?
- Why are you looking to work with Vibrant?
- This role includes training to complete Legionella risk assessments. Do you have any previous experience in this area? If so, please describe it. If not, how would you approach learning this skill?
- This role requires strong punctuality. Can you share an example of how you’ve managed time critical appointments or tight schedules?
- Please describe a time when your communication skills (verbal or written) helped resolve an issue or support a client effectively.
- This role typically takes you over 25/40 miles + but there will be the requirement to travel to meet client needs, which will be further than this. How do you manage travel planning, and what distance are you comfortable travelling to jobs?
Licence/Certification:
- DEA qualification (required)
- Driving Licence (required)
- Domestic Energy Certification (required)
Work Location: On the road
