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    • Strong knowledge of transport legislation and operating systems.
    • Proven experience in a transport or retail operations environment.
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    • Promote a proactive health and safety culture across the transport operation.
    • Ensure compliance with relevant transport legislation, company policies and…
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    • To be a highly visible people focused manager driving improved employee engagement and results.
    • Develop a first-class customer service environment that delivers…
    • Oversee driver compliance, vehicle standards and associated transport requirements.
    • Do you have experience managing both transport and warehouse operations?
    • Proven experience implementing and scaling transport operations across new geographical areas.
    • Strong practical knowledge of Health & Safety within a transport…
    • Possess up to date knowledge of transport legislation, Fleet Management procedures and working practices.
    • This means you’ll be joining a company that leads the…
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    • Extensive experience in transport, logistics or warehousing operations.
    • A sound understanding of route profitability, backloads, fleet utilisation and warehouse…
    • Transport management: 2 years (required).
    • Manage the daily transport operation, ensuring timely delivery of goods.
    • Confident IT user with proficiency in Microsoft Office and transport management systems.
    • Strong understanding of fleet operations, route planning, resource…
    • Quick Staff UK is recruiting an experienced Operations Delivery Manager to join an established and growing civil engineering business operating throughout the…
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    • Lead the digital transformation of Britain's railway.
    • Greater Thameslink Railway (GTR) is seeking an experienced Senior Programme Delivery Manager to lead the…
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    • Operational Accountability: Take full ownership of the transport operation.
    • Supportive Team Leadership: Lead, coach, and guide our existing transport and…
    • Knowledge of transport budgets, cost control and operational KPI reporting.
    • Experience coordinating deliveries with third-party couriers and external transport…
    • To promptly report all accidents and incidents to your line manager.
    • For Leading and developing the transport team ensuring they understand and adhere to…
    • Verification of transport contracts, documents, and quotations.
    • The successful candidate will be overseeing our UK Operations department consisting of 10 office…

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Job Post Details

Rental Branch Supervisor
Indie Campers
·
2.4
Glasgow

Job details

Pay information not provided
Referral programme
Weekend availability, Holidays
Glasgow

Full job description

About us

Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.

The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.


The Role

The City Lead has full responsibility for the daily operations and performance of a city depot. While remaining strongly hands-on (60–70%), this role carries clear managerial and financial ownership.

Leads the local team, manages depot costs, ensures efficient fleet turnaround, and drives continuous operational improvement. This role is accountable not only for execution, but for results. Reporting directly to the District Manager, you are responsible for delivering a high-performing, cost-efficient, and customer-focused operation every day.


Key Responsibilities

  • Own the end-to-end performance of the city depot across Rental and Servicing;
  • Lead, supervise, and develop the local operational team, including shift and task planning and performance feedback;
  • Be a culture setter and a leader by example;
  • Track daily KPIs and ensure the SOPs are being executed;
  • Monitor and improve vehicle unavailability, including stepping up to do repairs when needed;
  • Own depot cost performance, including consumables, rework prevention while managing disciplined cost control practices;
  • Oversee the preparation and presentation of RVs for sales appointments;

Practical Requirements

  • Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods;
  • Comfortable working indoors and outdoors in varying weather conditions;
  • Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs;
  • 3 - 5 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments;
  • Strong hands-on operational capability, with the ability to step into daily depot workflows;
  • Ability to multitask, prioritise, and handle physical tasks during high-volume periods;
  • Flexibility to work extended shifts during peak seasons, ensuring operational continuity;
  • Driving License (Category B) required;
  • English proficiency (mandatory);

The Indie Commitment!

  • Being part of a young, fast-growing and innovative company where you make a difference;
  • Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
  • Continuous training and coaching to develop the skills that matter to you;
  • Compensation package that includes Performance and Referral Bonuses;
  • Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania;

Are you ready to Go Indie?

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