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    • 28 days annual leave (increasing up to 33 days with service).
    • Online learning platform with 65,000+ training courses.
    • Accurately update records and appointment details.
    • Qualify leads and book high‑quality appointments.
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    • 28 days annual leave (increasing up to 33 days with service).
    • Online learning platform with 65,000+ training courses.
    • Previous experience in B2B telemarketing, lead generation and appointment setting.
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Job Post Details

The Telemarketing Company logo

Claims Handler - Telemarketer Role - job post

The Telemarketing Company
3.9 out of 5 stars
26-27 Regency Square, Brighton BN1 2FH
£13.45 an hour - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £13.45 an hour

Job type

  • Full-time

Shift and schedule

  • Weekend availability

Location

26-27 Regency Square, Brighton BN1 2FH

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Discounted gym membership
  • Company events

Full job description

*** Brighton (Office-Based) Opportunities Available ***

The Telemarketing Company is growing, and we are always keen to hear from people interested in joining our friendly and supportive call centre team in Brighton.

Why Join The Telemarketing Company?
We offer a welcoming workplace where people are supported to succeed, develop, and progress.

Benefits Include:
- 28 days annual leave (increasing up to 33 days with service)
- 24/7 wellbeing and counselling support for you and up to 3 family members
- Gym staff discount
- Online learning platform with 65,000+ training courses
- Monthly bonus opportunities depending on role and campaign
- Company social events, team activities, and community fundraising initiatives throughout the year
- A welcoming, diverse team where you’ll be supported from day one

What You’ll Typically Be Doing
As a claim handler, your day-to-day responsibilities may include:
- Speaking with customers by phone, email, or online channels
- Handling inbound enquiries or making outbound calls
- Building positive customer relationships
- Resolving queries and providing excellent service
- Provide exceptional customer service and assist in resolving concerns with manager support when needed
- Accurately updating customer information on CRM systems
- Learning about products, services, and campaign requirements
- Working with your team leader for guidance and support when needed
- Full training is provided for all campaigns, along with ongoing coaching.

What We’re Looking For
We welcome applications from people who are:
- Excellent communication and listening skills
- Confident communicators with a professional telephone manner
- Strong listeners who enjoy helping customers
- Comfortable working in a fast-paced contact centre environment
- Motivated, reliable, and open to feedback and development

Key Details
- Full-time opportunity
- £13.45 per hour
- Office based required
- 2 weeks training included
- Start date: ASAP (To be confirm closer to date)
- Shift pattern: Availability Monday to Friday between 8am to 8pm (1 Saturday every 3 weeks)

Experience in customer service, telesales, claims, or call centre work is helpful but not always essential.

About The Telemarketing Company
We are one of the UK’s leading outbound telemarketing and customer contact agencies, with over 30 years of experience and around 250 colleagues.
We are family-owned, proud holders of Silver Investors in People accreditation, and members of the Brighton Real Living Wage campaign.

Inclusive Employer
We are a Disability Confident Employer and are committed to creating an inclusive and supportive workplace for everyone. We welcome applications regardless of age, disability, gender identity, ethnicity, religion, sexual orientation, or belief.

How to Apply
If you’d like to be considered for upcoming opportunities, please click Apply Now and send us your CV.

If you have any questions, contact our Recruitment Team:
recruitment@ttmc.co.uk
01273 765000 (Option 0)

Pay: £13.45 per hour

Work Location: In person

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