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    • College of Arts, Humanities & Social Sciences / School of Social and Political Science.
    • Full-time: 35 hours per week.
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    • School of Life & Medical Sciences (B02).
    • You will provide specialist administration to postgraduate taught degree programmes, ensuring effective procedures are…
    • This is an exciting opportunity to play a key role in supporting the delivery of high-quality End-Point Assessment services, helping apprentices, employers and…
    • Hours: Full time, 37 hours per week (1665 hours per annum).
    • Salary: Grade A: £25,547 to £28,651 per annum.
    • These roles will be essential in ensuring the smooth operation of subject areas by providing administrative and operational support to Course Teams and Heads of…
    • Contract Type – Permanent, Full-time (35 hours).
    • This exciting role provides administrative support to the delivery of the College's quality assurance and…
    • O Awarding body and university partner requirements.
    • Ensure timely and accurate reporting to awarding bodies, university partners and regulatory authorities.
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    • Planning, Performance and Strategic Change (PPSC) department is a relatively new function, created to help deliver the ambitious University Strategy.
    • The Transport Services Administrator plays a key role in supporting the effective delivery of transport services across the College Group.
    • The ideal candidate will possess both a business and technical background that enables them to engage an account at Vice-chancellor and CXO level, as well as…
    • Hours Full Time, 37 hours per week.
    • We’ll give you incredibly generous holidays and a superb pension scheme.
    • Hours:* 35 hours per week, full-time (52 weeks per year).
    • Important information regarding visa sponsorship.
    • As Governance Manager*, you will work closely with…
    • Salary band £32,821 - £34,229 per annum.
    • In this role you will help support the delivery of higher education programmes, research activities and digital…
    • Contract Type: Permanent Full time 37 hours per week *.
    • Starting Salary - Appointments are normally made at the bottom of the salary scale.
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    • Department of Public Health and Primary Care, The Primary Care Unit.
    • You will lead the day-to-day delivery of administrative services, oversee placement and…

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Job Post Details

Senior Patient Access and Booking Clerk
£25,313 - £26,999 a year
Part-time

Job details

£25,313 - £26,999 a year
Part-time
Caernarfon LL55 2YE

Full job description

We are seeking a highly organised and proactive Administrator to join our Children’s Occupational Therapy Team. This role is pivotal in ensuring the smooth running of our service, supporting therapists, children, and families by providing excellent administrative and clerical support.

You will be the first point of contact for enquiries, manage appointments and referrals, maintain accurate records, and support the team with a range of administrative tasks. We’re looking for someone who enjoys working and supporting children and families, have great communication skills and have excellent organisational skills.

Act as a friendly and professional first point of contact for families, schools, and external agencies

Manage incoming calls, emails, and correspondence

Schedule and coordinate appointments, clinics, and meetings

Process and track referrals and waiting lists

Maintain accurate databases, records, and documentation in line with confidentiality and data protection policies

Support the team with report preparation, letters, and resources

Assist with monitoring service performance data and producing basic reports

Liaise with other departments and professionals as required

Provide general administrative support to the wider therapy team

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
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