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    • Earls Hall (Westcliff on Sea).
    • Shift Pattern: Monday – Friday, on a varied shift pattern which will also include a share in the Weekend and Bank Holiday rota.
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    • Hours: Full-time, 40 hours per week.
    • Must Haves: Animal care and handling experience.
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    • You must have previous experience in a customer service, reception role or are from a veterinary background.
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    • Salary Search: Veterinary Receptionist salaries in Ledbury
    • Our desired Head Receptionist has excellent communication skills, a love for animals and a passion for providing outstanding customer service.
    • Competitive salary of £26.5k - £30k (FTE, pro-rata for part-time hours), plus pension contributions.
    • 6.6 weeks annual leave (including bank holidays).
    • Job Type: Permanent, Full-time.
    • Monday to Friday, 8 hours shifts.
    • You will be responsible for ensuring both our clients and patients receive professional…
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    • Hours: Full-time, 40 hours per week.
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    • You will play a pivotal role in making sure you deliver the highest standards, within the customer care journey.
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    • We are recruiting for a Veterinary Receptionist with previous veterinary experience .
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    • A loyal, well-established client base.
    • A supportive and experienced clinical and non-clinical team.
    • The opportunity to fully utilise and develop your skills.
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Job Post Details

Veterinary Receptionist (Independent Practice)
Broxbourne Veterinary Centre
1 Upper Marsh Lane, Hoddesdon EN11 8LQ
£26,500 a year
Full-time

Job details

£26,500 a year
Employee discount, Gym membership, On-site parking
Full-time
1 Upper Marsh Lane, Hoddesdon EN11 8LQ

Full job description

We’re looking for a friendly, organised Veterinary Receptionist to be part of the welcoming team at our family owned independent small animal practice. If you enjoy helping people, keeping things running smoothly, and working in a fast-paced clinical environment, this could be the perfect role for you.

What you’ll do:

  • Provide a warm, professional welcome to clients
  • Answer calls, book appointments, and manage the diary
  • Handle payments, insurance queries, and repeat prescriptions
  • Support the clinical team with excellent client communication
  • Keep reception tidy, organised, and calm
  • Follow practice protocols and maintain confidentiality

What we’re looking for:

  • Confident communicator with a helpful, positive attitude
  • Strong organisation and multitasking skills
  • Comfortable working in a busy environment
  • Empathy and understanding for clients during stressful moments
  • Computer literate (PMS experience an advantage but training provided)
  • Previous veterinary reception experience preferred

What we offer:

  • Supportive team and full training
  • Staff pet discount
  • Opportunities to progress within the practice
  • Friendly working environment

Hours

  • Full-time, with shifts between 08:30 and 18:30 Monday–Friday
  • Saturdays 08:30–13:00 on a shared rota
  • Rota patterns and hours can be discussed at interview

If you’re caring, organised and love helping both people and pets — we’d love to hear from you.

Job Type: Full-time

Pay: £26,500.00 per year

Benefits:

  • Employee discount
  • Gym membership
  • On-site parking

Experience:

  • veterinary reception: 1 year (required)

Work Location: In person

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