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    • The purpose of this position is to serve as a member of the Client Care Team, delivering high level customer service, to our clients, visitors, and referring…
    • Shifts: 5 over 7 days - 7.45am-4.15pm (early shift) and 1.30-10pm (late shift) with other options in between Mon-Fri.
    • Welcoming and registering new customers.
    • Hours: 21 hours per week, working on a 4-on 4-off shift pattern.
    • You'll support our skilled RVN's and Vets in providing exceptional care to our animal patients.
    • In some cases, these roles will coordinate the intake of a dog or cat into Battersea’s care.
    • The Animal Support Coordinators will also focus on supporting the…
    • View all Battersea Dogs & Cats Home jobs - London jobs - Support Coordinator jobs in London
    • Salary Search: Animal Support Coordinator salaries in London
    • See popular questions & answers about Battersea Dogs & Cats Home
    • We are looking for a Customer Service and Rehoming Assistant to provide the highest level of customer service to both internal and external Battersea customers…
    • This is a full-time non-clinical position offering 40 hours per week, Monday to Friday, during office hours.
    • Refill kit bags for our mobile veterinary team.
    • Job Type: Permanent, Full-time.
    • Monday to Friday, 8 hours shifts.
    • You will be responsible for ensuring both our clients and patients receive professional…
    • You will have support from both on call vet surgeons and twilight nurses meaning you collaborate with both our day and night shift teams.
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    • Communicating directly with clinical teams supporting the client and Referring vet journey and service.
    • Job Type: Part-time, 22.5 hours per week.
    • Greeting clients and their pets, talking to veterinary practices, arranging appointments, helping clients who call us are just some of the things that you will…
  • View similar jobs with this employer
    • Communicating directly with clinical teams supporting the client and Referring vet journey and service.
    • Job Type: Part-time, 16 hours per week.
    • Monday–Friday, approximately 12pm–6pm | No weekends or bank holidays*.
    • You don’t need previous veterinary practice experience.
  • View similar jobs with this employer
    • Rota'd with one nurse, one vet and a PCA.
    • With 7 vets, 4 nurses, 2 PCA's, 5 receptionists and our Practice Manager, there is no shortage of friendly faces…
    • 5 Delven Lane, Castle Donington, Derbyshire, United Kingdom, DE74 2LJ.
    • Hours: 40 hours per week, working one-week on and one-week off.
    • In this role, you will be responsible for managing the team of two receptionists, to ensure we provide excellent customer service, multi-tasking administration…

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Part Time Client Care Associate - Veterinary
Eastcott Veterinary Hospital & Referrals Swindon
·
2.2
Eastcott Veterinary Hospital & Referrals, Swindon, Swindon SN3 3FR
Part-time

Job details

Pay information not provided
Referral programme, Employee discount, Employee assistance programme, Company pension, Health & wellbeing programme, Cycle to work scheme, Free flu jabs, Car scheme
Part-time
Monday to Friday
Eastcott Veterinary Hospital & Referrals, Swindon, Swindon SN3 3FR

Full job description

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title: Client Care Advisor

Location: Eastcott, Bath Road

Job Type: Permanent, part-time

Salary: £25,646.40 pro-rata to £19,234.80 per annum

Hours: 30 hours, Monday - Friday 08:15 - 14:00 and 14:00 - 19:15

We are looking for an enthusiastic and friendly individual to join our reception team to provide an excellent service to our clients and visitors. Our receptionists should create the image and the first impression of our business, remaining calm, courteous and professional at all times.

This role will be primarily based at our Bath Road site; however, there may be a requirement to be based at referral sites.


Roles and responsibilities:

  • Greet owners and their animals on arrival to the clinic

  • Answer the telephone promptly and professionally

  • Arrange appointments

  • Clerical duties related to animal patient care and treatment

  • Maintain a welcoming environment throughout the clinic by carrying out cleaning duties and update displays.

  • Promote services and products

  • Co-ordinate and ensure a smooth client and pet flow within the practice from the waiting room to payment processing

  • Processing payments

  • Miscellaneous administration tasks (i.e. filing, banking, on line registrations, liaising with external companies)


Benefits:

  • 5 weeks holiday plus bank holidays and Birthday Leave

  • Career progression opportunities

  • Staff discount schemes

  • Life Assurance

  • Enhanced sickness pay

  • Enhanced equal family leave

  • E-car salary sacrifice scheme

  • Employer contribution pension scheme

  • Recruitment referral reward scheme

  • Wellness program including:

  • Employee assistance program

  • Eyecare voucher scheme

  • Free annual Flu jab

  • Cycle to work scheme

About us

We are a veterinary clinic and referral multi-disciplinary practice that offers the highest care services for small animals. With our primary care and 24-hour emergency services, we care for pets from all over the south as well as animals in our local community. We believe excellence is at the heart of both clinical standards and customer service to make sure our patients have the best quality care.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

#LI-OH1

#LI-Onsite

We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk
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