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Job Post Details

Reservations and Events Coordinator
£27,040 a year
Full-time

Job details

£27,040 a year
Full-time
Saint Helier JE2

Full job description

Are you passionate and driven enough to fill our house? We’ve got first class rooms … your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Reservations Representative, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Reservations & Events Coordinator:
  • Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Reservations & Events Coordinator:
  • Experience in reservations beneficial but not essential
  • Hands-on approach with a can-do work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions taking ownership for duties and tasks assigned
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Experience of working with IT systems on various platforms
  • Strong communication skills

Welcome to the Radisson Blu Waterfront Hotel in Jersey is set on the gorgeous coastline of the largest Channel Island, known for its craggy cliffs, sandy beaches and lush countryside. Nestled beside Elizabeth Marina on St. Aubin’s Bay, you can walk out the hotel door right onto the promenade and take in the outstanding views of the bay and historic Elizabeth Castle. Our stylish Jersey hotel offers 195 designer rooms and suites, including the recently refurbished Sea View Rooms, with soothing views and modern amenities such as free high-speed Wi-Fi. Enjoy a contemporary take on international cuisine at our on-site Waterfront Restaurant and Bar, where you can dine alfresco or sip drinks on the terrace while enjoying the pleasant climate. Our on-site health club helps you maintain your fitness routine while you travel, and our full-service salon lets you mix things up with a new look or indulge in a pampering spa treatment for an even more relaxing break.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
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