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    • Apart from service during the event, you will be helping with event setup - so some heavy lifting is involved with the role.
    • Setting up weddings and events at venues across Scotland.
    • Due to the nature of the events industry, working days and times vary depending on our event schedule.
    • An interest in a wide range of activity with a desire to share skills and hobbies.
    • Patience with the ability to empower and support residents with activity…
    • Conduct show around for weddings and events.
    • Ensure a prompt input of reservations and data for all weddings enquiries & bookings.
    • View all MERCURE jobs - Oxford jobs - Event Coordinator jobs in Oxford
    • Salary Search: Weddings & Events Coordinator salaries in Oxford
    • See popular questions & answers about MERCURE
    • Maintain event standards: Monitor meeting and event spaces to ensure they remain clean, organised, and presented to the highest standard at all times.
    • Maintain event standards: Monitor meeting and event spaces to ensure they remain clean, organised, and presented to the highest standard at all times.
    • Set up dining spaces for various services, including weddings and afternoon teas.
    • We are looking for 3 fulltime Food and Beverage Assistants, who will play a…
    • Apart from service during the event, you will be helping with event setup - so some heavy lifting is involved with the role.
    • Hours are flexible, but must be able to work weekends and evenings.
    • Some customer service experience ideal, but not essential as full training given.
    • * Assisting with the organisation and delivery of events.
    • This is a part-time position (2 days per week), with flexibility around working hours and occasional…
    • * Assisting with the organisation and delivery of events.
    • This is a part-time position (2 days per week), with flexibility around working hours and occasional…
    • No previous sales or events experience is required.
    • Strong performers can progress into senior event roles, team leadership, campaign supervision, and training…
    • Assist in on site event operations, helping with the set up of promotional events and overseeing customer interaction.
    • This is flexible, event-based work.
    • This means inflating, packing, and preparing materials, loading and unloading the van, driving to event locations, building…
    • Full sales and events training.
    • Start your career in events*.
    • You don't need previous events or sales experience.
    • Promote our clients' products and services.

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Guest Service Assistant - job post

Holiday Inn Haydock
3.0 out of 5 stars
Newton-le-Willows
£12.21 an hour - Part-time

Location

Newton-le-Willows

Benefits

Pulled from the full job description

  • Employee discount

Full job description

Job Ref: KGH11120
Branch: Holiday Inn Haydock
Location: Holiday Inn Haydock, Merseyside
Salary/Benefits: £12.21 per hour plus benefits and monthly service charge
Contract type: Permanent
Hours: Part Time
Shift pattern: 06:00 - 02:00
Hours per week: 20
Posted date: 23/12/2025
Closing date: 08/01/2026


Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. You’ll receive full training to work across all guest-facing areas of the hotel, from reception to food and beverage, making this the perfect opportunity to kick start your career in hospitality.

Other businesses may call this role Receptionist, Food Beverage Assistant, Guest Experience Assistant, or Hotel Services Assistant.

This role reports directly to the Guest Service Manager.

What you’ll do

  • Deliver excellent service across reception, restaurant, bar, meetings and events.
  • Support with tasks including check in/out, food and drink service, conference set-ups, and banqueting.
  • Build genuine relationships with guests, adapting your approach to each individual.
  • Maintain cleanliness and presentation across all guest areas.
  • Help the hotel meet brand standards and company goals by delivering outstanding service every shift.
  • Represent our values and culture, keeping guest experience at the centre of everything you do.

What we’re looking for

  • A genuine passion for people and hospitality. Experience is great, but not essential.
  • Strong communication skills and the confidence to work as part of a team.
  • A proactive approach. (You notice what needs to be done and make it happen!)
  • Comfortable using technology, including MS Office and similar tools.

If you’re friendly, motivated, and love making people’s day, this could be the role for you!

What’s in it for you

  • Career development through fully funded apprenticeships and our internal development programme.
  • Discounts on hotel stays and a variety of major retailers, restaurants and days out.
  • Free use of our gyms, pools, and leisure facilities.
  • 24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

The Holiday Inn Haydock is superbly located just off Junction 23 of the M6 motorway and serves as a gateway to the entire North West Region. We are equidistant to Manchester and Liverpool and so an ideal base for visiting all the local attractions . We combine an excellent range of facilities for both business and leisure travellers alike - including 138 bedrooms and leisure club with pool, sauna, steam room, spa and classes. We cater for conference and banqueting events for up to 180 people so it's ideal for weddings, seminars, exhibitions and training courses.

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