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Job Post Details

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Patient Services Call Handler and Receptionist - job post

North Brink Practice
Wisbech PE13 1JU
From £12.23 an hour - Permanent, Full-time

Location

Wisbech PE13 1JU

Benefits

Pulled from the full job description

  • Annual leave
  • Company pension

Full job description

NORTH BRINK PRACTICE

PATIENT SERVICES TEAM

Are you self-motivated and enthusiastic? If you are, we want to hear from you!

We are looking for people who can work full-time in our busy, fast-paced Patient Services Team. The role is initially focused in our Call Centre and Reception team.

We are looking for:

· Previous call centre experience, preferable, but not essential

· Excellent communication skills – verbally via the telephone or face to face with effective listening and written skills

· Competent with IT – excellent data entry skills

· The ability to follow processes and procedures

· A passion for providing effective and professional customer service

· Strong work ethic, reliable and punctual

· Ability and willingness to go that extra mile!

Hours and holidays:

· Full-time = 37.5 hours a week

· 38 days (including 8 bank holidays) annual leave entitlement

Benefits:

· We offer excellent training and ongoing support

· Opportunity to join the NHS Pension scheme

Rate of pay: £12.23 per hour, rising to £12.60 once successfully through probation.

Please apply by emailing your CV and covering letter explaining in no more than 1500 words how you meet the criteria in the job description and person specification to: Julie Harper, Patient Services Team Manager. Applications which do not meet the criteria will be disregarded.

Closing date for applications: our recruitment is ongoing

We may close this post sooner if sufficient applications have been received. Therefore please submit your application without delay.

Job Types: Full-time, Permanent

Pay: From £12.23 per hour

Benefits:

  • Company pension

Work Location: In person

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