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Job Post Details
Customer Service Administrators - overnight and weekends
Customer Service Administrators - overnight and weekends
Job details
Full job description
Job Overview
AXG Services requires a competent Administrator or Customer Services Specialist to provide support during the evenings and overnight to both our customers and to our staff.
The successful candidate will need to have proven admin skills, including use of Microsoft Word, Excel and Teams. They must also have a good telephone manner with the ability to manage and escalate queries appropriately.
This role involves answering calls, checking on the safety of our staff, ensuring that staff are on site at the correct times, relaying information to our staff via telephone and email and taking requests for work from our customers.
shifts are generally 8 hours but could be longer or shorter.
Employees maybe required to work from a combination of our office in Dartford, or offices in Croydon or South London.
Must Have:
- Excellent communication, knowledge of working with Vulnerable Adults, Security Guards or Soft Facilities would be ideal but not essential.
- Good standards of customer service.
If this sounds like you or you're interested in hearing more please reach out.
Pay: £13.85-£14.85 per hour
Expected hours: 24.0 – 60.0 per week
Benefits:
- Company pension
- Referral programme
Application question(s):
- Can you work weekends?
- Can you work nights from 10:00pm
- Do you have admin experience?
Work Location: In person