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    • In this vital role, you will ensure the highest standards of cleanliness, safety, and guest satisfaction across all areas of the hotel.
    • Serves guests (prepares the dining room, provides waiter service and clears away) in the point of sale, in line with the F&B concept (restaurant, meeting room,…
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    • Support all F&B operations: Work across bar, restaurant, room service, and events.
    • Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton…
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    • Maintain cleanliness in the restaurant, including buffet areas and service stations.
    • Assist in delivering food & drinks orders from the kitchen & bar to guests…
    • We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.
    • You’ll be responsible for serving and ensuring the…
    • Supervise daily operations across the restaurant and bar.
    • Carry out bar and waiting duties when required.
    • As an F&B Supervisor, / Manager you will play a key…
    • Proven experience as a General Manager within a busy pub, restaurant or hospitality venue.
    • Performance bonus opportunity of up to 10%.
    • Comfortable taking ownership of a shift — delegating,managing the pass and bar,and dealing with customer queries confidently.
    • Christmas and Boxing Day off.
    • Comfortable taking ownership of a shift — delegating,managing the pass and bar,and dealing with customer queries confidently.
    • Christmas and Boxing Day off.
    • Maintain cleanliness and organization of the dining area and bar.
    • Free parking, Uniform, Meals whilst on duty * over 6hrs.
    • Working mid-week and weekends.
    • We're looking for a reliable Commis Chef to support the preparation, cooking and presentation of food across our restaurant, bar and events operation.
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    • Preparing and serving drinks in the hotel bar.
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    • Key responsibilities include supervising the front desk, handling guest complaints, managing reservations, and ensuring that guest rooms and common areas are…
    • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa.
    • Access to Stream - Stream up to 40% pay as it is earned and set…
    • You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event.
    • Train and develop the team.

Job Post Details

Head Housekeeper - Full time
Best Western Appleby Park Hotel
·
3.5
Appleby Magna DE12 7AP
£29,000 - £31,000 a year
Permanent, Full-time
Apply now

Job details

£29,000 - £31,000 a year
Employee discount, Company pension, Discounted or free food, On-site parking
Permanent, Full-time
Appleby Magna DE12 7AP

Full job description

Company Overview

The Best Western Appleby Park Hotel is a modern, stylish hotel featuring 92 comfortable bedrooms, a welcoming restaurant, bar, lounge, and versatile banqueting and conference facilities. Located just off a major motorway and close to the charming village of Appleby Magna, the hotel offers easy access from nearby towns and cities. We are dedicated to providing exceptional guest experiences and fostering career growth for our team members.

Overview

We are seeking an energetic and detail-oriented Head Housekeeper to lead our housekeeping team. In this vital role, you will ensure the highest standards of cleanliness, safety, and guest satisfaction across all areas of the hotel. Recently securing our second International Quality Award for being in the top 15% of Best Western GB Hotels, your hands on leadership will inspire your team to deliver outstanding service while maintaining efficient operations. If you thrive in a fast-paced environment and have a passion for hospitality excellence, this is your opportunity to make a meaningful impact.

Duties

  • Lead and supervise the housekeeping team to ensure all guest rooms and public areas meet the hotel’s cleanliness standards.
  • Develop work schedules, assign tasks, and monitor performance to maximize efficiency and quality.
  • Conduct regular inspections of guest rooms and common areas to ensure compliance with health and safety regulations.
  • Coordinate with maintenance staff to address repairs or issues affecting cleanliness or safety.
  • Train new team members on cleaning procedures, safety protocols, and customer service expectations.
  • Manage inventory levels of cleaning supplies and linens, ensuring cost-effective usage.
  • Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.

Skills

  • Proven experience in hotel housekeeping management or similar cleaning roles.
  • Strong leadership skills with the ability to motivate and develop staff.
  • Excellent organizational skills with keen attention to detail.
  • Knowledge of janitorial practices, cleaning chemicals, safety procedures, and equipment operation.
  • Effective communication skills to coordinate with team members and other departments.
  • Ability to handle multiple priorities efficiently in a dynamic setting.
  • A proactive approach to problem-solving and maintaining high standards of cleanliness.

Join us as our Head Housekeeper and play a key role in delivering memorable guest experiences through impeccable cleanliness and exceptional leadership!

Pay: £29,000.00-£31,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • On-site parking

Work Location: In person

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