Business Change Manager jobs in Lacock

We’re looking for an experienced Senior Project Manager to work in our Head Office in Swindon This is a pivotal role sitting between execution and strategic leadership, responsible for driving the successful planning and implementation of complex, cross-functional, and technical initiatives. Operating with a high degree of autonomy, this role bridges the gap between day-to-day project delivery and strategic change governance, acting as a direct support and deputy to the Head of
Business Change.

The successful candidate will go beyond standard execution to help embed a structured,
repeatable project management framework across the business. They will bring deep
experience in planning technical, software, or web-focused projects, ensuring tight
alignment between technical delivery and broader business goals. Additionally, they will
champion the adoption of emerging technologies and AI-driven tools within the change
function to automate processes, elevate reporting, and optimise team efficiency.
This role requires a strategic, commercially minded professional who can confidently
manage senior stakeholders, challenge the status quo, and ensure high-impact projects
are delivered to time, cost, and purpose.

We can offer hybrid working, with two days in the office (Tuesdays and Thursdays) and three days from home.

Key Responsibilities:
Strategic Delivery & Execution: Lead the end-to-end planning and implementation of
large-scale, complex, and technical projects across multiple functions, ensuring scope,
goals, and deliverables directly align with strategic business cases.
Strategic Support & Deputy Leadership: Partner closely with the Head of Business
Change to establish, embed, and champion a consistent PMO framework, change
governance routines, and reporting cadences across the change function.
Advanced Technical Project Planning: Develop robust, full-scale project plans for
technical initiatives, mapping out detailed tasks, timelines, resource allocation, and
complex cross-functional dependencies across development lifecycles.
AI & Tooling Optimisation: Drive team efficiency by actively utilising and embedding
emerging technologies and AI-driven tools (e.g., smart reporting solutions, automated
status updates) to increase project visibility and streamline delivery.
Stakeholder & Sponsor Management: Form strong relationships with Executive
sponsors and business leaders, ensuring they are clear on their project responsibilities
and kept transparently informed of project status, risks, and schedule changes.
Risk & Change Governance: Monitor and track portfolio-level risks and issues.
Implement structured change management processes for project scope, schedules,
and costs while offering constructive challenge to delivery blockers.
Financial & Benefit Oversight: Maintain a comprehensive understanding of project
budgeting and cost control, ensuring initiatives are delivered within budget and
successfully realise their intended commercial value and purpose.
Continuous Improvement & Mentorship: Lead project post-mortems and knowledge
transfers to raise delivery standards across the business, while coaching, mentoring, and
functionally guiding standard Project Managers to improve throughput and efficiency.

Skills and experience:
Strategic & Proactive: Highly self-directed; takes early ownership of complex
challenges, anticipates blockers, and successfully prioritises conflicting and competing
demands in a diverse, fast-paced environment.
Confident Communicator & Influencer: Credible, authentic, and engaging; possesses
the excellent communication and client-facing skills required to manage relationships,
influence people, and present executive-level reporting.
Change Catalyst: Has a strong appetite for contributing to a continual cycle of change;
possesses the courage to challenge the status quo, question existing practices, and
present innovative solutions to improve efficiency and quality.
Collaborative Partner: An advocate for cross-functional collaboration who deeply
understands broader functional priorities and can seamlessly align technical delivery
with business outcomes.
Commercially Minded: Deeply focused on delivering tangible business value, strategic
outcomes, and benefit realisation, rather than just ticking off executional tasks.
Proven working experience as a Senior Project Manager leading both business change
and technical/software/web-focused projects in a fast-paced environment.
Demonstrated experience planning and executing complex technical projects, showing
a strong understanding of technical dependencies, IT environments, and development
lifecycles.
Practical experience using and embedding emerging technologies, such as AI tools, to
drive automation, smart reporting, and project delivery efficiency.
Proven track record of successfully managing senior stakeholder relationships,
including working effectively with Executive sponsors, IT, and cross-functional delivery
partners.
Deep knowledge of principles, methods, techniques, and tools associated with the
project lifecycle, governance frameworks, and comprehensive project budgeting/cost
control.
Solid organisational and leadership skills, with demonstrated experience coaching,
mentoring, or developing other project professionals or specialised change roles.
A relevant professional project management qualification is highly desirable.

Benefits:
Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
Life assurance: free cover of a minimum of two times your annual salary up to the age of 65
25 days holiday per year plus bank holidays
Birthday: an additional day off for you to celebrate your birthday
Hybrid working
Pension: 4% employee contribution matched by the company
Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
Free on-site parking