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    • Maybe you’ve worked in retail, or hospitality before.
    • You’ll join a lively sales team in our Merthyr contact centre.
    • Posting Start Date: 16/07/2026.
    • If you’re enthusiastic, conscientious and passionate about delivering an excellent customer experience, this is a great opportunity to build your career with a…
    • Basic admin skills, a great telephone manner & good initiative.
    • Speak to us, we’re sure you’ll be pleasantly surprised with what we have to offer.*.
    • We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
    • Not sure you meet every requirement?
    • View all Santander Bank jobs - Swansea jobs - Customer Service Representative jobs in Swansea
    • Salary Search: TSB | Customer Service Consultant | Grade B | Contact Centre | Swansea | 12 month FTC salaries in Swansea
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    • We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or…
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    • Sales admin (processing orders, payments, refunds): 2 years (required).
    • Unlike a traditional call centre environment, you'll work closely with different teams…
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    • Dealing with face-to-face, phone and online enquiries, supported by the team.
    • You will also be using our online collections request system to process online…
    • Easily earn monthly commissions up to £500.00 per month, although this is uncapped and can be exceeded, on top of your salary.
    • If so, then are you able to….
    • External discount platform (groceries, high street and online retail, etc).
    • Not scared to challenge opinion.
    • Championing the Cycle Solutions brand.
    • Ability to handle rejection professionally and maintain enthusiasm during calls.
    • Conduct outbound calls to prospective clients to introduce our products and…
    • Reading rigid scripts or running call-centre style outreach.
    • 1–3 years’ experience in B2B sales development, outbound prospecting or lead generation.
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    • Social events during the year, regularly fundraise for our chosen charities, and have recognition schemes in place that reward our employees for being great…
    • Maybe you’ve worked in retail, or hospitality before.
    • You’ll join a lively sales team in our Merthyr contact centre.
    • Posting Start Date: 11/08/2026.
    • We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

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Job Post Details

EE logo

Sales Advisor - job post

EE
3.2 out of 5 stars
Merthyr Tydfil
£26,116 - £26,738 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £26,116 - £26,738 a year

Job type

  • Full-time

Location

Merthyr Tydfil

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking

Full job description

Req ID: 60790
Posting Start Date: 16/07/2026
Posting End Date:
Job Function: EE Contact Centres
Division: Consumer
Job Location: GBR-Merthyr Tydfil-EE Contact
Advertised Salary: £26,116.00
EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week
If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.

Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.

Our team in Merthyr is full of people like you – so you’ll be in great company here.

What does being a sales advisor involve?
You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.
Forget what you’ve heard about sales
Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…

  • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.
  • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.
  • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?
Why you’ll be better off at EE
GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION – the more you sell, the more you can earn.

BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.
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