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Call Centre jobs in Port Talbot

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    • You will contact customers that have been opted-in for our calls and required to successfully make appointments with the customer for a home visit.
    • The calls come in to you and you decide how best you can help the customer.
    • EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week.
    • You will play a key role in delivering a seamless customer experience through clear communication, accuracy, and proactive follow-up.
    • Sales Executive | No Experience Needed.
    • Cowbridge | Monday-Friday | Full Training | Basic & Uncapped Commission*.
    • Confidence and good communication skills.
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    • Reading rigid scripts or running call-centre style outreach.
    • 1–3 years’ experience in B2B sales development, outbound prospecting or lead generation.
    • Pay: Basic £24,784.50 per annum paid fortnightly (+ bonus opportunity of up to £250 per week for first 2 months, then uncapped bonus earning potential!!.
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    • We pride ourselves on delivering excellent customer service, competitive pricing, and building long-term relationships with our customers.

Job Post Details

1st Line Future Planning logo

Appointment Setter - job post

1st Line Future Planning
4.5 out of 5 stars
Ammanford SA18
£28,000 - £35,000 a year - Full-time

Job details

Pay

  • £28,000 - £35,000 a year

Job type

  • Full-time

Location

Ammanford SA18

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Casual dress
  • Company events

Full job description

We're are recruiting Call Centre Appointment Setters to start and join our award winning team.

APPLY NOW!

About us

1st Line Future Planning is an award winning company, winning;

  • SME News Enterprise Awards - Best Funeral Planning Company in Wales 2020
  • Corporate LiveWire Prestige Awards - Best Funeral Planning Company in Wales 2021
  • SME News Welsh Enterprise Awards - Best Funeral Planning Company in Wales 2021 / Customer Service Excellence Award 2021

Here at 1st Line we are focused exclusively on Funeral cover and Estate planning, as a triple award winning organisation with over 1950 5* reviews, we have the passion to deliver the highest standards for within the funeral plan sector.

The Role

You will be part of our Outbound Tele-appointing team, making calls to prospective customers and book appointments for our highly skilled and knowledgeable field consultants.

You are NOT required to sell! You will contact customers that have been opted-in for our calls and required to successfully make appointments with the customer for a home visit.

Training

You will be provided full training of the Estate Planning industry, along with the script and objection handling training.

Job Type: Full-time

Pay: £28,000.00-£35,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Employee discount
  • Referral programme

Work Location: In person

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