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    • Great time management skills to manage your own workload as well as supporting the daily tasks within the team.
    • Additional holidays for length of service.
    • Salary: £26,230 plus a lucrative commission scheme, meaning uncapped earnings.
    • A minimum of 1 years' Call Centre experience/objection handling and negotiating.
    • Handling inbound and outbound calls with patients, healthcare professionals, NHS clients, and internal colleagues.
    • Strong attention to detail and accuracy.
    • You will be a strong communicator, with a passion for delivering exceptional customer service.
    • 23 days holiday per year (rising to 24 days after 5 years).
    • Salary: £25,000, plus uncapped commission.
    • Long service awards and early finish incentives.
    • Comfortable working at pace, managing a busy workload and…
    • Outbound / Inbound Sales : 1 year (required).
    • The role involves understanding customer needs, promoting suitable solutions, and delivering exceptional service…
    • If you've worked in retail, hospitality, customer service, face-to-face sales or another target-driven environment, we'd still like to hear from you.
    • Previous call centre, transport, fleet or high-volume customer service experience is highly desirable.
    • Handling a high volume of inbound and outbound calls.
    • Contact centre: 1 year (preferred).
    • Must have previous call centre experience..
    • Any other ad hoc duties as required or necessary.
    • This is not a traditional call-centre role.
    • Contact centres or customer operations teams.
    • Our Energy Specialists investigate issues, analyse account information…
    • In this role, you will engage with potential learners, promoting our diverse range of online courses and helping them take the next step in their educational…
    • Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and…
    • Make all calls through GoHighLevel, where calls are recorded for training and quality.
    • Track your call numbers and report progress to management.
    • Experience in a call centre or customer service office environment.
    • 2+ years’ experience in a face-to-face customer service role.
    • £12.71 per hour plus uncapped bonus.
    • Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential…

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Motorpoint logo
Online Sales Executive - Up to 50k OTE
Motorpoint Head Office (Champion House), DE21 6LY Derby, United Kingdom
£15,000 a year
Permanent

Job details

£15,000 a year
Annual leave, Employee discount, Employee assistance programme, Company pension, Cycle to work scheme
Permanent
Motorpoint Head Office (Champion House), DE21 6LY Derby, United Kingdom

Full job description

Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We have ambitious plans to make car buying as easy as possible in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do)

You will be joining Motorpoint during an extremely exciting time, as we are undergoing a massive digital transformation and are continuing to expand across the UK. This means you will have the opportunity to positively impact, build and influence the growth of the company.

We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues.

So, if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be, and we are on a mission!

The Role: Online Sales Executive

Salary: £15,000 + (Realistic OTE £50,000 with uncapped earning potential - our top performers earn in excess of £60k)

Location: Derby [Shelton House, Unit 7, Prime Enterprise Park, Prime Park Way, Derby, DE1 3QB].

Contract Type: Permanent

Hours: 37.5 hours over 7 days (alternative weekend day)

As part of the Online Sales team you will be key to our business growth and ensuring our customers get a first-class service.

You will be responsible for handling and managing the customer journey through the purchase of their vehicle online, ensuring we are providing the ultimate customer experience by supporting them throughout this process. You will be part of the team who generate over 35% of the company’s total sales.

What will you be getting up to?

  • Working as part of a team, to deliver a great customer service.

  • Taking inbound phone calls to guide our customers through to purchasing their new car.

  • Support and guide the customer through the finance and web order processes.

  • Upsell of products we offer by tailoring to the customer’s needs.

  • Outbound pre and post collection calls from the web orders to generate a positive overall customer experience.

  • Great time management skills to manage your own workload as well as supporting the daily tasks within the team.

  • Deliver exceptional customer experience to every customer you come in contact with.

  • Above everything else, you`ll live the Motorpoint values of Proud, Honest, Supportive and Happy, you’ll also be ready for some serious fun

  • Full training will be provided

What do we need from you?

You will need to have a background or a desire to deliver. Experience in Customer Service or Call Centre environment preferred but not essential.

We want people who are passionate about what they do, have a real sense of self drive and determination, share our values and put the customer at the centre of what you do then we should talk!

What is in it for you?

  • Paid time off every month to do something that makes you happy

  • 28 days holiday plus days off for your birthday, getting married or moving house

  • Additional holidays for length of service

  • Long service awards

  • Staff discount on cars and finance options

  • Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform

  • Smart Tech in partnership with Currys

  • Cycle to work

  • Pension

  • Healthcare

  • Enhanced Parental Leave

  • Employee Assistance Programme (EAP)

  • Vocational and personal development training courses

  • Quarterly team socials

  • Team feasts

  • Scratch card rewards

  • Sharesave scheme (SAYE)

  • Plus much more!

Closing Date: 1st November 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.

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