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Call Centre jobs in Winshill

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    • £26,975.00 with an OTE £44,922.00 and uncapped commission.
    • Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening…
    • Whilst call centre/telephone experience is preferred, we will give you all the training you need to make sure you are successful in the role.
    • £27,040.00 with an OTE £43,500.00 and uncapped commission.
    • Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening…
    • Modern office space within easy reach of the city centre and free car parking.
    • Customer service: 1 year (required).
    • Minimum of one weekend shift a month.
    • Great time management skills to manage your own workload as well as supporting the daily tasks within the team.
    • Additional holidays for length of service.
    • Handle inbound & outbound calls from new and existing customers, providing friendly and professional advice.
    • Excellent communication and listening skills, with…
    • Passion for delivering a seamless customer experience.
    • Escalating complex issues through the appropriate channels when necessary.
    • Experience with reducing / recovering bad debt - manage own workload and priorities work to meet business targets and team KPI.
    • Term: Full Time and Permanent.
    • Signpost existing customers to the support team if necessary.
    • Book customers into our online demonstrations and follow up with them afterwards.
    • Initiate outbound calls to prospective clients using established scripts and personalized approaches.
    • Excellent verbal skills with the ability to engage and…
    • Previous telesales or customer-service experience is advantageous but not essential.
    • Ability to engage with a wide range of customers.
    • Experience in a sales, call centre or retail role is highly desirable.
    • Empathetic and solution-focused approach to customer issues.
    • A patient-focused, empathetic and solutions-focused approach.
    • You'll help the team manage calls, emails, referrals and queries within agreed service levels, and…
    • Previous experience in delivering exceptional customer service.
    • Handling inbound calls across a range of products.
    • Hours: Mon-Fri Shifts Between 7am - 11pm.
    • £28,000–£32,000 Basic + 10% Commission.
    • Must have Sales experience, not looking for Customer Service please.
    • You don't need years of experience.

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PHSGroup logo
Telephone Account Manager - PS
PHSGroup
·
2.9
Claymore House, Claymore, Tamworth B77 5DQ
£26,975 a year
Permanent
Apply on company site

Job details

Here’s how the job details align with your profile.

Pay

£26,975 a year

Job type

Permanent

Shift and schedule

No weekends
Monday to Friday

Benefits

Pulled from the full job description
Employee discount
Free parking
Company pension
Cycle to work scheme
On-site parking

Full job description

Finally! A career with a great company, great hours and great earning potential.

Telesales Account Manager

Tamworth

£26,975.00 with an OTE £44,922.00 and uncapped commission

Great hours Monday to Friday, with no evenings or weekends!

Good news! If you’re great at building rapport with business customers, and having brilliant discussions regarding their needs, you’ve just found the right career! Our working hours and the earning potential with our successful, secure company may be exactly what you’re looking for…

We are phs Group, the leading hygiene service provider in the UK. We want a polite, reliable person to come and join our friendly sales team. To be successful here, consider these questions:

  • Do you have Telesales experience?
  • Are you good at building rapport?
  • Are you great at listening, establishing needs and asking questions to provide the right solution?
  • Have you got experience of selling contractual services?
  • Are you organised and good at closing sales?

If so, this is a great place to work! You will be part of a supportive team, and the rewards continue to grow. Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening work). You will be appreciated here, and we recognise that work-life balance is important so there is no evening or weekend working.

Most important for us is someone with honesty, integrity, and a positive can-do attitude. If you are reliable, determined, and have a great sales background, we would be delighted to meet you.

Your role as Telesales Account Manager with us at phs Group:

  • Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us
  • Listening to and understanding the cause of any queries or cancellations. Asking questions to provide solutions that support the customer and retain their valued business
  • Being the industry expert for your customers, knowing / selling the products consultatively
  • Account management (inbound calls / emails from your customers / updating details on the CRM)
  • Achieving and working towards set targets and KPIs (daily, weekly, periodically). The contractual services we sell are for Healthcare, Floorcare, Washrooms and Air-care.

In return for your commitment and expertise as a Telesales Account Manager at phs Group…


  • A guaranteed base salary of £26,975.00
  • OTE £44,922.00
  • Uncapped commission
  • A rewarding bonus scheme and regular incentives
  • Great working hours Monday to Friday 9am – 5pm, no weekend or evening working.
  • An extensive induction programme, excellent ongoing training and development
  • Online GP for you and your family
  • We offer accredited ILM training through external and in-house training
  • Apprenticeships and personal development opportunities for a great career with us
  • Free parking onsite that will save you a fortune
  • Amazing employee discounts with major supermarkets and retailers with phsPerks.com
  • 31 days holiday (inclusive of bank holidays), plus a ‘Buy and Sell’ holiday scheme
  • Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

A career with our well-established company awaits you. If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you. Apply now.

phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 63 years of business.

Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination

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