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    • Operating tills and processing customer purchases accurately using cash and card payment systems.
    • See-Woo are looking for a new Customer Service Apprentice.
    • Opportunity to join our healthcare cash plan.
    • Access to apprenticeship programmes and our in-house management training programmes.
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    • Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
    • 1–2 years' experience in cash application, cash allocation, accounts receivable or similar transactional finance role.
    • Support audit queries as needed.
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Job Post Details

Customer Service Apprenticeship - Westminster - job post

Paragon Skills
3.4 out of 5 stars
London WC2H 7BE
£23,132.20 a year - Apprenticeship
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £23,132.20 a year

Job type

  • Apprenticeship

Shift and schedule

  • Weekend availability
  • Every weekend

Location

London WC2H 7BE

Full job description

See-Woo are looking for a new Customer Service Apprentice. You will be studying toward your Customer Service Practitioner apprenticeship L2.

This is an exciting opportunity to gain valuable hands-on experience in a busy retail environment while working towards a Level 2 Customer Service Practitioner Apprenticeship with Babington.

You will work alongside an experienced team, developing your customer service, communication, retail and organisational skills. You will gain practical experience supporting customers, operating tills, replenishing stock and helping to maintain a welcoming and well-presented store.

The working hours will be -5 Days Per Week Shifts On a Rota Basis (Ranging Between Monday to Saturday 9am - 7pm Sunday 11am - 5pm).

As a Customer Service Apprentice, your responsibilities will include:

  • Welcoming customers and providing friendly, helpful and professional service.
  • Responding to customer questions and helping customers find products around the store.
  • Developing your knowledge of the products available and providing appropriate guidance to customers.
  • Operating tills and processing customer purchases accurately using cash and card payment systems.
  • Supporting customers with queries and complaints, escalating more complex issues to your supervisor or manager.
  • Replenishing stock and ensuring shelves are well presented and appropriately labelled.
  • Checking product dates and supporting good stock rotation.
  • Assisting with stock counts and maintaining accurate stock levels.
  • Helping to keep the shop floor, tills and customer areas clean, tidy and welcoming.
  • Following company procedures relating to Health & Safety and Food Hygiene.
  • Working positively with colleagues to provide a high standard of customer service.
  • Taking part in training, coaching and development activities throughout the apprenticeship.
  • Completing your required off-the-job training and apprenticeship work during paid working hours.

This Role is on a rota basis 5 days out of 7 per week including weekends.

Pay: £23,132.20 per year

Work Location: In person

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