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Job Post Details

Cemetery Operatives Training Scheme (COTS) Officer
Institute of Cemetery and Crematorium Management
London E12
£37,757 - £43,909 a year
Full-time
Apply now

Job details

£37,757 - £43,909 a year
Sick pay, Company pension
Full-time
London E12

Full job description

Due to increased demand for practical training and the continued expansion of the Institute’s training provision, an exciting opportunity has arisen to join the ICCM Officer team as a Cemetery Operatives Training Scheme (COTS) Officer.

Roles & Responsibilities -

The COTS Officer will be responsible for the delivery of COTS training courses at client sites throughout the UK, ensuring that candidates receive high-quality and engaging training that reflects current sector requirements and standards.

The successful candidate will work closely with the COTS Manager, Chief Executive and other ICCM Officers to develop, review and accredit existing and new training courses, helping to ensure that the Institute remains at the forefront of professional development within the cemetery and crematorium sector.

The COTS Officer will be responsible for managing the programming of courses and the COTS diary, providing timely quotations to clients, supporting candidate enrolment and assessment processes, and ensuring that all relevant documentation is completed accurately and efficiently.

They will act as an instructor and assessor for COTS courses and other training sessions delivered at client sites, providing practical instruction and assessment to cemetery operatives. The role will also involve supporting candidates of all abilities and applying appropriate reasonable adjustments where required.

The COTS Officer will assist the COTS Manager and Chief Executive with City & Guilds audits and accreditation processes, prepare reports, and contribute to the ongoing review and development of COTS and other Institute training initiatives.

The post holder will also be required to ensure that the COTS vehicle, shoring and other training equipment are maintained in a safe and serviceable condition, arranging repairs or replacement where necessary and ensuring compliance with the Institute’s health and safety requirements.

The COTS Officer will liaise with Institute Officers to ensure the smooth running of COTS and other Institute initiatives, and will assist with the promotion of the COTS programme to ICCM members, burial and cremation authorities and other organisations.

The role will involve regular contact with burial and cremation authorities, employees, training providers, suppliers, accreditation organisations and allied organisations. The successful candidate will therefore require excellent communication and interpersonal skills and the ability to represent the Institute professionally at all times.

Applicants must have experience of delivering practical training courses for operatives, a full understanding of the burial process and health and safety legislation, and a sound understanding of educational and assessment processes.

The successful candidate will be able to work independently and as part of a team, manage their own workload effectively and demonstrate a flexible and methodical approach to problem solving. A full, current driving licence is essential.

A City & Guilds 7407 Teaching Certificate or equivalent, relevant training and assessment qualifications, COTS qualifications, and additional health and safety qualifications such as IOSH, NEBOSH or SMSTS would be advantageous.

The provision of high-quality practical training and support to cemetery operatives throughout the UK is a vital function of the Institute.

The successful candidate will play an important role in ensuring that the COTS programme continues to develop and meet the changing needs of the profession. The successful candidate will be home based, but extensive travel to all parts of the UK will be required to fulfil the requirements of the post. Regular overnight stays away from home will be necessary, with associated costs being met by the Institute.

The working week is one of 35 hours, and a flexi-time system is in operation.

The post offers generous holiday entitlement and eligibility to join or transfer your existing pension to the Nottinghamshire Local Government Pension Scheme.

Further details can be found in the Job Description and Person Specification, here: https://www.iccm-uk.com/iccm/wp-content/uploads/2026/10/COTS-Officer-JD-PSpec.pdf

For an informal discussion about the role please contact Mathew Crawley, ICCM Chief Executive, on 07581 006035 or at mathew.crawley@iccm-uk.com.

If you consider that you can fulfil this role, please email your CV containing details of your keys skills, qualities, employment history, reason for leaving each post and contact details for two references (one of which must be your current employer), alongside a covering letter indicating why you are applying for the post of COTS Officer and how you meet the person specification to - Mathew Crawley, ICCM Chief Executive, at mathew.crawley@iccm-uk.com marked as ‘Private & Confidential’.

Key Dates -

Closing date for applications is 16:00 on Friday the 6th November 2026.

Interviews to be held on Tuesday the 24th November.

Pay: £37,757.00-£43,909.00 per year

Benefits:

  • Company pension
  • Sick pay

Work Location: On the road

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