Customer Service jobs in London
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
There are 739 customer service jobs in London, ENG. These customer service jobs salaries between £25,779 to £52,425 per year.
Job title
Updated Aug 31, 2026
Job title
London, ENG
England
Job postings (London)
Customer Service Representative
London
£26,805
per year
England
£25,420
per year
Customer Success Manager
London
£52,425
per year
England
£40,199
per year
Guest Service Agent
London
£30,619
per year
England
£28,630
per year
Retail Customer Service Representative
London
£13.73
per hour
England
£12.95
per hour
Customer Service Team Lead
London
£15.75
per hour
England
£14.35
per hour
New Business Specialist
London
£46,174
per year
England
£37,955
per year
Customer Experience Manager
London
£43,167
per year
England
£37,864
per year
Customer Service Manager
London
£41,552
per year
England
£35,217
per year
Customer Experience Specialist
London
£33,175
per year
England
£28,622
per year
Reservation Agent
London
£26,702
per year
England
£26,325
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
The top companies hiring Customer Service Representative in London, ENG are International Workplace Group (13 jobs), bp (7 jobs), and SIXT (5 jobs).
See 276 jobAverage wage
London
£26,805 per yearEngland
£25,420 per year -
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer Success Managers guide clients through onboarding, optimise product use for retention, and address concerns proactively. They need CRM expertise, strong communication skills, and industry awareness to build lasting customer relationships and drive satisfaction.
See 183 jobAverage wage
London
£52,425 per yearEngland
£40,199 per year -
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.
See 98 jobAverage wage
London
£30,619 per yearEngland
£28,630 per year -
Retail Customer Service Representative
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Please refer to the employers job description for complete details.
Retail Customer Service Representatives manage customer inquiries, process transactions, and resolve complaints with care. They need product knowledge, effective communication skills, and the ability to stay calm in busy environments.
See 47 jobAverage wage
London
£13.73 per hourEngland
£12.95 per hour -
Customer Service Team Lead
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Please refer to the employers job description for complete details.
Customer Service Team Leads supervise daily operations, coach staff to resolve issues efficiently, and enhance customer satisfaction. They need leadership experience, expertise in customer relationship management, and strong communication and conflict resolution skills.
See 26 jobAverage wage
London
£15.75 per hourEngland
£14.35 per hour -
New Business Specialist
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Please refer to the employers job description for complete details.
New Business Specialists identify growth opportunities, develop strategic proposals, and build client relationships to expand market presence. They need expertise in sales processes, industry knowledge in target sectors, and strong analytical and communication skills.
See 25 jobAverage wage
London
£46,174 per yearEngland
£37,955 per year -
Customer Experience Manager
See 23 jobAverage wage
London
£43,167 per yearEngland
£37,864 per year -
Customer Service Manager
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Please refer to the employers job description for complete details.
Customer Service Managers lead support teams, develop strategies to improve client satisfaction, and analyse service workflows. They need expertise in conflict resolution, knowledge of customer service platforms, and strong communication skills to resolve issues effectively.
See 22 jobAverage wage
London
£41,552 per yearEngland
£35,217 per year -
Customer Experience Specialist
Review job description
Please refer to the employers job description for complete details.
Customer Experience Specialists shape seamless service journeys, resolve client issues promptly, and collect feedback to guide improvements. They need expertise in customer insight analysis, familiarity with CRM platforms, and strong problem-solving abilities.
See 20 jobAverage wage
London
£33,175 per yearEngland
£28,622 per year -
Reservation Agent
See 19 jobAverage wage
London
£26,702 per yearEngland
£26,325 per year
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Aug 31, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in London compare to the state average?
Customer Service Representative professionals in London earn an average of £26,805 per year, compared with the average in England of £25,420 per year.
How many job openings are currently available in London?
There are 739 open jobs in London. Customer Service Representative, Customer Success Manager and Guest Service Agent are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 276 Customer Service Representative roles, 183 Customer Success Manager roles and 98 Guest Service Agent openings currently listed.