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Job Post Details

Learning Delivery Manager - job post

Infected Blood Compensation Authority
Newcastle upon Tyne
£38,105 a year - Full-time, Fixed term contract
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Job details

Pay

  • £38,105 a year

Job type

  • Fixed term contract
  • Full-time

Location

Newcastle upon Tyne

Benefits

Pulled from the full job description

  • Childcare
  • Company pension

Full job description

Details

Reference number

468225

Salary

£38,105
In addition once the role holder has completed their probationary period (usually 6 months) they will become eligible to receive a pay premium allowance of £2,858 per annum. This pay premium allowance is non contractual and non pensionable.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Higher Executive Officer
IBCA Level 3

Contract type

Fixed term

Length of employment

12 months

Business area

IBCA - HR/People

Type of role

Human Resources

Working pattern

Flexible working, Full-time, Job share

Number of jobs available

1

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

Newcastle-upon-Tyne

About the job

Job summary

The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.

IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.

We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments.

IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.

Successful applicants will join the Civil Service Pension Scheme.

Please note that the mission of IBCA means that it is likely to be fully operational for a period of approximately up to 5 years, after which IBCA will become a smaller residual service. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.

The L&D team is newly established and sits within the HR Directorate at IBCA. We provide an expert service to all IBCA Directorates and support learning and development throughout the organisation. The successful candidate will have the opportunity to shape the L&D service to ensure the highest level of service and efficiency.

Job description

This role will be a key part of offering professional services to the wider organisation and includes:

  • Design and delivery in face-to-face and virtual settings of high quality learning events, using existing products and adapting/refining to ensure ongoing targeted relevance in response to IBCA needs.
  • Design and delivery of bespoke IBCA learning products in response to wider business requests.
  • Management of a bespoke L&D Mailbox, with SLAs around response times.
  • Providing advice and guidance to learners both in response to queries and through the wider L&D strategic approach such as using IBCA Together to promote opportunities.
  • Interaction with Finance partners and ownership of Purchase Order and booking processes.
  • Act as single point of contact (SPOC) representing IBCA with wider L&D networks, briefing key messaging to the L&D Partner (SEO).

Key Responsibilities

  • Design and delivery of high quality learning interventions to all Grades.
  • Build and maintain FAQ documents for inbox queries.
  • Updating of L&D Page on IBCA Together, along with IBCA messaging as required.
  • Manage the inbox proactively, ensuring SLA is met and that cover is in place for absence. Clear visibility of all absences in advance, to aid cover planning.
  • Refresh and maintain the processes around L&D spend tracking.
  • Refresh and maintain process of Mandatory Learning tracking, assuring data via CS Learning and comms to Directors as required.
  • Finance and purchase order queries.
  • Other ad hoc requests from Head of L&D and Apprenticeships Lead.
  • Act as SPOC (single point of contact) for Gov.Campus, provide accurate pricing for products.
  • Secretariat duties for the L&D Working Group (booking/note taking/agenda management etc).

Person specification

Essential Experience:


  • Background in providing learning delivery to a diverse audience and ability to make effective use of varied delivery methods.
  • Ability to gather and assess feedback from learners, and use this to improve or evolve products.
  • Confidence in collaborating across a complex organisation, with colleagues of all Grades.
  • Ability to gather and use evidence/insights to make well reasoned decisions and recommendations.
  • Highly organised with experience of managing competing priorities, to tight timescales.

Desirable experience:


  • A background and solid understanding of wider Government platforms such as Civil Service Learning and Government Campus.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Leadership
  • Working Together

Benefits

Alongside your salary of £38,105, Infected Blood Compensation Authority contributes £11,039 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

As part of your application you will be required to provide a CV setting out your career history/qualifications highlighting specific responsibilities and achievements that are relevant for this role.

You will also be required to provide a Statement of Suitability (1000 words max.)

Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the essential criteria in the person specification section of the job advert.

Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert.

Should you be successful at sift, you will be invited to attend an interview where you will be assessed on Experience and Behaviours.

Expected timeline (subject to change)

Expected sift date – TBC
Expected interview date/s – TBC
Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service via IBCA.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
  • Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website)

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : IBCA Recruitment Team
  • Email : ibca.recruitment@ibca.org.uk

Recruitment team

  • Email : IBCA.grs@cabinetoffice.gov.uk

Further information

Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at IBCA.grs@cabinetoffice.gov.uk
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