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Cleaning Area Supervisor - job post

Ever Brite Cleaning Services
3.5 out of 5
Bedford
£25,000 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Here’s how the job details align with your profile.

Pay

  • £25,000 a year

Job type

  • Full-time
  • Permanent

Shift and schedule

  • Weekend availability
  • Flexitime
  • Monday to Friday

Location

Bedford

Benefits
Pulled from the full job description

  • Company pension
  • Flexitime
  • On-site parking
  • Sick pay

Full job description

Job Purpose

To assist teams of On-Site Cleaners, providing excellent client service and cleaning operation for a portfolio.

Nature and Scope

The post holder will ensure that contractual obligations to Clients are met through efficient deployment, management of operational resources and regular site audits.

Key Duties and Responsibilities

  • To liaise with the Contracts Manager to ensure that advertisements are placed & interviews organised to maintain required staffing levels.
  • To carry out staff induction and training in accordance with company procedures.
  • To manage and support the on-site staff. You will assist in managing the operational elements to your designated area. This includes keeping record of any planned or unplanned absences and to arrange or provide sufficient cover in the event of an absent member of staff. You may also be required to cover work where required.
  • (Where Applicable) To hold a company phone and respond to all requests in a timely manner.
  • To monitor stocks of cleaning equipment and materials in order that orders can be placed on a timely basis.
  • To complete staff timesheets and ensure they are handed to the payroll department without errors and in good time for payment to be processed.
  • Be aware of the condition of the equipment to ensure that all equipment is in safe working order, checked regularly and serviced.
  • To ensure that all disciplinary, grievance and welfare issues are dealt with in a consistent manner, in accordance with the Company’s HR policies and procedures.
  • To ensure that good communication links are maintained between yourself, the Contracts Manager and the Operations Manager.
  • To ensure the retention of existing Clients by constant monitoring of cleaning standards both informally and formally (completing site audit forms) and to identify any concerns with the relevant staff member.
  • Report any customer complaints or compliments and take some remedial action if at all possible. Report immediately any incidents of accident, fire, theft, loss, damage or other irregularities to the Contracts Manager.
  • To ensure all Health and Safety requirements are being met with all On-Site employees. To monitor, control and report on any Health and Safety requirements as per legislation and Company guidelines.
  • To be knowledgeable of Company policies and procedures and ensure they are followed at all times.

Key Result Indicators

  • All cleaning and hygiene standards to meet service specification
  • Deliver a consistent level of service, within the Company's standards, to the contract specification and agreed performance levels.
  • Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH.

Person Specification

Sound Client awareness and commercial judgement;

  • Flexibility;
  • Excellent decision making skills;
  • Excellent interpersonal skills;
  • Ability to motivate others and be an effective leader;
  • Excellent time management and administrative skills;
  • Be committed to equal opportunities and possess a positive and sensitive approach to the needs of others

In addition to the above, employees are required to undertake such other duties as may be reasonably required.

Pay: £25,000 per annum + company vehicle + company laptop & mobile phone.

To apply, please respond to this advert.

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

  • Company pension
  • Flexitime
  • On-site parking
  • Sick pay

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay

Application question(s):

  • What is your home postcode?

Experience:

  • cleaning supervising: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

Expected start date: 22/07/2024

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