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    • We're looking for a highly organised and commercially aware Production Planning Manager to take ownership of production scheduling, capacity planning and…
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Production Planning Manager
£45,000 - £55,000 a year
Full-time

Job details

£45,000 - £55,000 a year
Referral programme, Employee mentoring programme, Employee assistance programme, Free parking, Company pension, Canteen, On-site parking
Full-time
Lincoln LN5 7JD

Full job description

Department: Production/Operations

Location: Based at our Lincoln Manufacturing Site

Hours of work: 08:00 – 17:00 Monday to Thursday, 08:00 – 16:00 Friday

Keep the factory flowing. Deliver what we promise.

We're looking for a highly organised and commercially aware Production Planning Manager to take ownership of production scheduling, capacity planning and workflow management within a fast-paced, made-to-order manufacturing environment.

This isn't a repetitive manufacturing operation. Every order is different, lead times are tight, priorities can change quickly, and success depends on having the right plan in place at the right time.

You'll be responsible for balancing factory workload, identifying bottlenecks before they happen, ensuring materials are available, coordinating departments, and maintaining delivery performance. If you enjoy solving problems, making data-driven decisions and being at the centre of operations, we'd like to hear from you.

About us

We're Starglaze – a window and door company in Lincoln that genuinely doesn't think it's like every other window company. We're proud holders of the Investors in People Platinum award, which is the highest level there is, and it reflects how seriously we take looking after and developing our people.

Our purpose is simple: build lasting relationships through trusted quality, exceptional service and genuine care – empowering our people and inspiring our customers for a better tomorrow.

We're a high-performing team who work together, not in silos, and nobody is expected to know everything! We'd rather you try things, ask questions and learn as you go than play it safe and stay quiet. As we like to say, a person who never made a mistake never tried anything new – what matters is that we learn from things, adapt and keep improving.

Our values

Our values come straight from that purpose, and they're at the heart of this role. They're not a poster on the wall – they're how we expect everyone to work, every day:

  • Trusted quality – we want to get it right the first time. For you, that means accurate, realistic production plans, materials ready before manufacture starts, and schedules built on real capacity, not guesswork.
  • Exceptional service – we keep customers informed and keep our promises. You'll make sure delivery dates are achievable and met, and that every department knows what's expected and when.
  • Genuine care – for our people and for the flow of work through their hands. That means realistic workloads, early warning of problems, and supporting departments rather than just chasing them.

Our focus is to make tomorrow better than today, learn from any mistakes and keep improving. Every missed delivery, bottleneck and material shortage is a chance to find the root cause and fix it for next time.

What you'll be doing

The thread running through everything is the same: plan it properly, get it right the first time, and keep the right people in the loop. Here's what that looks like:

Production Scheduling

  • Create and maintain daily and weekly production plans.
  • Sequence work effectively through manufacturing.
  • Balance workload across departments and production areas.
  • Ensure customer delivery dates are achievable and met.
  • Develop clear production plans to ensure components and materials are available ahead of manufacture.

Capacity Planning

  • Monitor factory capacity against current and future demand.
  • Identify potential bottlenecks before they impact delivery performance.
  • Recommend actions such as overtime, additional shifts or recruitment to support capacity requirements.
  • Work closely with operational leaders to develop skills matrices and training plans.

Material Planning

  • Collaborate with Purchasing and Stores to ensure material availability.
  • Monitor stock levels and material constraints.
  • Adjust production schedules where necessary to accommodate supply issues while minimising customer impact.

Order Management

  • Review non-standard and complex orders with Sales and Customer Service.
  • Prioritise urgent and critical customer requirements.
  • Manage date amendments and customer requests.
  • Coordinate additions, deletions, and order changes through the manufacturing process.
  • Support the management and resolution of NCRs and production-related issues.

Performance & Reporting

  • Measure actual output versus plan.
  • Monitor WIP levels and factory throughput.
  • Analyse performance trends and identify opportunities for improvement.
  • Report planning, capacity and delivery performance metrics.
  • Work with operational teams to improve OTIF, COTIF and OEE performance.

Cross-Functional Communication

Act as the key link between Sales, Customer Service, Purchasing, Production and Logistics – ensuring all departments are aligned, informed and working to a common plan.

Daily

  • Plan your workload around current priorities and deadlines, flagging any risks to the schedule early.
  • Report any Health & Safety breaches, near misses or unsafe acts to your line manager immediately.
  • Represent Starglaze courteously and professionally in all dealings with colleagues and departments.

Learning and development

We'll invest in you, and we'll be clear from day one about what we expect in return.

  • A proper induction, with time spent in Production, Purchasing, Sales and Customer Service so you understand how a job flows through the business.
  • A personal development plan agreed with your line manager.
  • Regular one-to-ones and Quarterly Guidance Reviews with your line manager to review your performance, your KPIs and your development.
  • Mentoring and support from a leadership team who want you to succeed – and the room to shape the role as you grow into it.

What we'll expect from you

  • Take ownership of your own development – complete the training agreed with you and keep your training log up to date.
  • Take part in team briefs, sharing planning updates and lessons learned with the wider team.
  • Get involved in our recognition schemes, such as Employee of the Week and Employee of the Month nominations.
  • Help develop others – share your knowledge with colleagues and help induct new starters where needed.
  • Live our Starglaze Family Principles and hold others accountable to them.

How we'll measure success

Your targets are set out in a separate KPI document. As production planning will be your core focus, most of them are about keeping the factory on plan:

  • Orders completed correctly, on time and in full (COTIF).
  • Factory throughput and overall equipment effectiveness (OEE).
  • Schedule adherence and forecast accuracy.
  • Bottlenecks identified and resolved ahead of impacting delivery.
  • Customer satisfaction on managed order changes and complex orders.

What we're looking for

Above all, someone who loves a plan, takes real pride in getting things right the first time, and thrives at the centre of a fast-moving operation. You'll likely tick most of these:

  • Previous experience in a Production Planner, Capacity Planner, Manufacturing Planner or similar role.
  • Experience within a fast-paced, made-to-order manufacturing environment.
  • Strong planning, scheduling and organisational skills.
  • Advanced Microsoft Excel skills.
  • Experience using ERP/MRP systems.
  • Excellent attention to detail.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple priorities and changing demands.
  • Commercial awareness and customer-focused decision-making.
  • Strong communication and influencing skills.

Desirable:

  • Experience in windows, doors, fabrication, engineering or other bespoke manufacturing environments.
  • Understanding of capacity modelling and finite scheduling.
  • Experience using operational KPIs to drive performance improvements.

What you'll get

  • A friendly, busy team that genuinely looks out for each other.
  • A proper focus on development, recognition and wellbeing – including our Employee Assistance

Programme, Wellbeing Champions and a buddy to help you settle in.

  • Reward and recognition that happens: Employee of the Week/Month, long-service awards, birthday vouchers, Value & Behaviour Awards, Starbox and regular "thank you" treats and events.
  • A workplace that takes its people seriously (that Investors in People Platinum award isn't just for show).

Starglaze is an equal opportunities employer. We welcome applications from everyone, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We're committed to an inclusive, neurodiversity-friendly recruitment process – if you need any reasonable adjustments at any stage to help you apply or interview at your best, just let us know and we'll sort it.

Pay: £45,000.00-£55,000.00 per year

Benefits:

  • Canteen
  • Company pension
  • Employee mentoring programme
  • Free parking
  • On-site parking
  • Referral programme

Application question(s):

  • Tell us about a time a production schedule or plan was going to fail, and what you did about it before it became a problem.

Work Location: In person

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