Contact Support Services jobs in North Yorkshire

Salary: £39,481 to £44,253 per annum

Grade: JK
Contract: Permanent
Hours: 37 per week

Location: Northallerton, North Yorkshire

Note – This is county wide role, base location will be dependent on the successful candidate

Do you have a passion for engaging communities, building partnerships and creating opportunities that change lives? We're looking for an enthusiastic and committed Engagement and Delivery Officer to lead high-quality engagement and project delivery activities across North Yorkshire.

About the Service

The Adult Learning and Skills Service is dedicated to helping adults across North Yorkshire gain the skills, confidence and qualifications they need to improve their lives. We work with individuals from all backgrounds, providing accessible learning opportunities, personalised support and pathways into further education, training and employment. Through our inclusive and community-focused approach, we empower learners to reach their potential, achieve their goals and make a positive difference to their future.

About the Role

Working across a range of funded programmes, including Adult Skills Fund and Combined Authority initiatives, you will develop and manage projects that increase participation in adult learning, employability and skills provision. You will work closely with community organisations, employers, voluntary sector partners and training providers to identify local needs, create opportunities and support adults facing barriers to learning and employment.

This is a varied role combining project management, partnership development, learner engagement and service improvement. You will manage performance against funding targets and budgets, coordinate delivery activity, supervise frontline staff and contribute to the development of innovative solutions that improve outcomes for individuals and communities.

Key Responsibilities

• Develop, coordinate and deliver engagement and skills projects across North Yorkshire.
• Build and maintain effective partnerships with employers, community organisations, training providers and public services.
• Lead engagement and outreach activities to encourage participation in learning and skills opportunities.
• Manage project performance, budgets, outputs and KPI targets.
• Support learners to overcome barriers and progress into learning, employment or wider community participation.
• Support frontline delivery staff.
• Use labour market intelligence, community insight and performance data to inform planning and continuous improvement.
• Ensure all activities comply with funding requirements, safeguarding procedures and council policies.

You should have the ability to travel across North Yorkshire and attend occasional evening or weekend events.

For full details of the role and to help with your application please see Job description

To find out more about what we offer please see Total rewards

For further information about the role, please contact Adele Scaife, Adult Learning and Skills Service Operations and Projects Manager adele.scaife@northyorks.gov.uk , for an informal conversation.

Key Dates

Closing Date: 25th October 2026

Interview Date: 10th November 2026 County Hall, Northallerton

Enhanced Level DBS Disclosure is required for appointment to this post.

We are committed to the inclusion, safeguarding, and promoting the welfare of children and adults at risk.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.