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Job Post Details

Customer Service Representative
£26,440 - £28,440 a year
Permanent, Full-time

Job details

£26,440 - £28,440 a year
Free parking, Company pension, On-site parking
Permanent, Full-time
Stirling

Full job description

Based at reception and working closely with the Centre Manager, you will play a key role in delivering an exceptional experience for our clients and visitors. You will be responsible for ensuring the office(s) operate efficiently, maintaining high standards throughout and providing administrative, operational and client support.

This is an excellent opportunity for someone who enjoys working in a varied role, takes pride in delivering outstanding customer service and thrives in a busy environment.

About You

We are looking for someone who:

  • Has excellent communication and time management skills
  • Has the ability to deal with clients and visitors in a polite and professional manner.
  • Has excellent customer service and interpersonal skills.
  • Has strong organisational and administrative abilities.
  • Is proactive and able to work independently while supporting a wider team.
  • Has excellent written and verbal communication skills.
  • Is comfortable using Microsoft Office and general business systems.
  • Demonstrates attention to detail and a positive, can-do attitude.
  • Higher English & Maths (C level or above)

Desirable Experience

  • Previous experience in a reception, customer service, office management or serviced
  • office environment.
  • Experience working in facilities, hospitality, business centre or property-related roles.
  • Knowledge of health and safety procedures within a workplace environment.

What We Offer

  • A varied and rewarding role in a professional business environment.
  • Opportunity to work with the Centre Manager & make a real impact on client experience.
  • Supportive and collaborative culture.

Pay: £26,440.00-£28,440.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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