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    • Exceptional phone etiquette and customer service skills.
    • Customer service: 1 year (required).
    • Provide exceptional customer service to clients via phone and…
    • This is a hybrid service role, perfectly balancing proactive sales with exceptional customer support.
    • We are looking for enthusiastic candidates with solid…
    • Ensure all customer interactions comply with regulations and company policies, treating customers fairly.
    • Experience in collections, consumer credit, arrears…
    • You will provide a high level of customer service in order to meet customers' needs and to secure future re-bookings.
  • View similar jobs with this employer
    • Building relationships with our customers and providing an excellent customer service.
    • Welcoming customers with a friendly face.
  • View similar jobs with this employer
    • Building relationships with our customers and providing an excellent customer service.
    • Welcoming customers with a friendly face.
    • Bus and Train services available for all shift start and end times.
    • We are currently recruiting for Customer Service Agent to assist passengers with assistance…
    • Experience in a customer service role, ideally in a corporate environment.
    • Strong listening skills and a customer-first attitude.
    • You must have a passion for excellent customer service and winning new clients.
    • 25 days holiday (plus bank holidays), increasing through length of service.
    • Handling inbound and outbound sales conversations with customers.
    • Understanding customer needs and confidently presenting the Simplicity product.
  • View similar jobs with this employer
    • Takes pride in delivering outstanding customer experiences.
    • Is a natural relationship builder who earns customer trust.
    • Up to 60 move valuations every month.
  • View similar jobs with this employer
    • Takes pride in delivering outstanding customer experiences.
    • Is a natural relationship builder who earns customer trust.
    • Up to 60 move valuations every month.
    • Able to deal with different customer concerns, questions and objections ensuring that all interactions result in a positive experience for the customer…
    • Deliver exceptional customer service across all channels, achieving high satisfaction and accuracy benchmarks.
    • Empathetic, resilient and calm under pressure.
    • Offer brilliant customer service by building rapport, asking the right questions, and clearly explaining products and covers.
    • Job Types: Full-time, Permanent.

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Job Post Details

Customer Service Representative / Service Co-ordinator - job post

Realm Fire & Security Ltd
3.7 out of 5 stars
230 Mugiemoss Road, Aberdeen AB21 9NP
From £25,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From £25,000 a year

Job type

  • Permanent
  • Full-time

Location

230 Mugiemoss Road, Aberdeen AB21 9NP

Benefits

Pulled from the full job description

  • Free parking
  • Casual dress
  • On-site parking

Full job description

**Customer Service Representative**

**Duties:**

- Provide exceptional customer service to clients via phone and email

- Assist customers with enquiries, concerns, and complaints in a professional and timely manner

- Process orders accurately and efficiently

- Utilise data entry skills to update customer information in the system

- Upsell products and services to maximize sales opportunities

- Analise customer needs and recommend appropriate solutions

- Communicate effectively

- Maintain a high level of phone etiquette and professionalism at all times

- Handle escalated customer issues with empathy and problem-solving skills

**Skills:**

- Strong data entry skills with attention to detail

- Ability to upsell products and services effectively

- Excellent verbal and written communication skills in Englis

- Ability to analise customer needs and provide appropriate solutions

- Exceptional phone etiquette and customer service skills

We offer competitive pay, Join our team of dedicated professionals who are committed to providing outstanding customer service.

To apply, please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

  • Casual dress
  • Free parking
  • On-site parking

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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