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    • Managing customer bookings and service requests.
    • This is a great opportunity for experienced customer service professionals and recent graduates with strong…
    • Customer service or admin experience (required).
    • Provide clear updates and manage customer expectations.
    • Be the first point of contact for our customers.
    • Use networking and influencing to create, maintain and improve service delivery for all customers.
    • Monitor and improve the quality of the face-to-face/telephony…
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    • Who is passionate about delivering outstanding customer service.
    • Minimum 6 months’ experience in the customer service industry.
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    • Demonstrate excellent customer service and communication skills.
    • Long service recognition - which includes an extra five days of annual leave entitlement…
    • High level of professionalism and customer focus.
    • Maintain accurate communication with customers and internal stakeholders.
    • Monday to Friday work schedule.
    • Handle complex or escalated customer issues.
    • Previous experience in customer service or related fields is required, within e-commerce or similarly fast-moving,…
    • Cleaning and maintaining customer toilets to a consistently high standard.
    • Cleanliness and presentation are a huge part of the customer experience at Taste…
    • Discuss pricing and service options with customers where appropriate.
    • Qualify leads by establishing customer requirements, moving dates and service needs.
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    • This role is not eligible for relocation.
    • Partner with our external vendors, helping us maintain strong performance and a consistent service experience.
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    • Driven, enthusiastic about sales, customer service, and exceeding targets.
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    • Champion Customer centric thinking, ensuring all food service developments prioritize and enhance the customer experience.
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    • As a Junior Sales Executive (SDR), you’ll combine outstanding customer service with commercial awareness:
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Job Post Details

Customer Service Advisor - job post

Meridian Business Support UK
3.2 out of 5 stars
Abingdon OX14 1AU
£14.90 an hour - Temporary

Job details

Pay

  • £14.90 an hour

Job type

  • Temporary

Shift and schedule

  • Monday to Friday

Location

Abingdon OX14 1AU

Full job description

£14.90 per hour | Full time Position | Long term job opportunity

Company relocation to new premises in Abingdon has created six new job vacancies locally

Location: Abingdon
Hours: 9:00am – 5:00pm, 37.5 hours per week, Monday to Friday

This is a great opportunity for experienced customer service professionals and recent graduates with strong communication skills and a genuine interest in customer service. Working for a company which offers important and innovative medical services to companies and individuals, somewhere you can make a difference.

Following the relocation of the offices to brand new premises in Abingdon, we're looking to take on six Customer Service Advisors / Customer Service Specialists to join a friendly and supportive team in a growing and well-established business. Offering excellent training, career development opportunities and a modern working environment, this is an opportunity to build a rewarding career within a customer-focused organisation.

Customer Service Advisor - The Role
As a Customer Service Advisor, you'll be responsible for delivering an exceptional experience to business customers, ensuring enquiries are handled efficiently and professionally.

Your key responsibilities include:
  • Responding to customer enquiries by telephone and email
  • Managing customer bookings and service requests
  • Processing customer information accurately using internal systems
  • Coordinating appointments, schedules and service delivery activities
  • Liaising with internal departments to resolve customer queries
  • Building positive relationships with customers and ensuring a high level of service at all times
  • Maintaining accurate records and updating customer information
  • Supporting the wider team with administrative and customer service activities
This is a varied role where no two days are the same and where you'll play an important part in maintaining excellent customer satisfaction levels.

Skills & Experience Required
We would welcome your application if you have held any of these job titles before, or if you are a recent university graduate looking to begin a career in customer services:

  • Customer Service Advisor
  • Customer Service Representative
  • Customer Support Administrator
  • Customer Support Advisor
  • Customer Experience Advisor
  • Sales Support Administrator
  • Sales Support Coordinator
  • Account Coordinator
  • Service Administrator
  • Administrative Assistant
You'll ideally have:
  • Previous customer service, administration, customer support or sales support experience
  • Excellent written and verbal communication skills
  • Strong attention to detail and accuracy
  • Good organisational and time management skills
  • Microsoft Office skills including Word, Excel and Outlook
  • Experience using Customer Relationship Management software (CRM) or customer management systems would be beneficial. We use Salesforce but if you have used similar software in the past, there will be training available to help you transition.
Recent university graduates with strong communication skills and a genuine interest in customer service are also encouraged to apply.

What's On Offer?

  • Competitive earnings
  • Generous holiday entitlement plus bank holidays
  • Full training and ongoing support
  • Modern office environment
  • Friendly and collaborative team
  • Long-term job opportunity
  • Career progression and development opportunities
  • Employee-focused culture
About the Company
You'll be joining a successful and growing organisation that provides specialist services to businesses nationwide. The company has built an excellent reputation for quality, customer service and employee development, offering a supportive environment where individuals are encouraged to learn, develop and progress their careers.

Apply Today
If you're looking for a customer service position where you can develop your skills, work within a professional team and enjoy excellent benefits, we'd love to hear from you.
Apply now for immediate consideration.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
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