Customer Service Western Union jobs
- Network RailExeter
- Passionate about customer service with ability to articulate previous achievements through business deliverables.
- 5 days paid volunteering leave.
- View all Network Rail jobs - Exeter jobs
- Salary Search: Human Resources Business Partner salaries in Exeter
- See popular questions & answers about Network Rail
- AmcoGiffenHighbridge TA9 4HA
- 25 days annual leave plus bank holidays, increasing with length of service.
- Local Authority and Council Frameworks.
- Up to 3 paid volunteer days per year.
- View all AmcoGiffen jobs - Highbridge jobs - Quantity Surveyor jobs in Highbridge
- Salary Search: Assistant Quantity Surveyor salaries in Highbridge
- See popular questions & answers about AmcoGiffen
- AmcoGiffenBristol
- 25 days holiday plus bank holidays (increasing with service).
- Competitive salary (depending on experience).
- Company car or car allowance.
- View all AmcoGiffen jobs - Bristol jobs - Senior Sales Agent jobs in Bristol
- Salary Search: Senior Agent/ Agent salaries in Bristol
- See popular questions & answers about AmcoGiffen
- The role involves providing first class customer service to international travellers with the buying and selling of foreign currency.
- ChangeGroup UKLondon W1C 2JG
- The role involves providing first class customer service to international travellers with the buying and selling of foreign currency.
- AmcoGiffenPontyclun CF72 9EW
- 25 days annual leave plus bank holidays (increasing with service).
- Competitive salary, negotiable depending on experience.
- Company Car or Car Allowance.
- View all AmcoGiffen jobs - Pontyclun jobs - Site Agent jobs in Pontyclun
- Salary Search: Site Agent/Senior Site Agent salaries in Pontyclun
- See popular questions & answers about AmcoGiffen
- AmcoGiffenBristol
- 25 days holiday plus bank holidays with increases for length of service.
- Current work spans roads, bridges, tunnels, stations and embankments for clients…
- View all AmcoGiffen jobs - Bristol jobs
- Salary Search: Project Manager salaries in Bristol
- See popular questions & answers about AmcoGiffen
- AmcoGiffenPontyclun CF72 9EW
- 25 days annual leave plus bank holidays (increasing with service).
- Many successful Estimators, Bid Managers and Pre-Contracts leaders began their careers as…
- View all AmcoGiffen jobs - Pontyclun jobs - Estimator jobs in Pontyclun
- Salary Search: Trainee Estimator salaries in Pontyclun
- See popular questions & answers about AmcoGiffen
- AmcoGiffenLlantrisant CF72 9EW
- 25 days annual leave plus bank holidays (increasing with service).
- Working within a collaborative and established planning function, you'll play an important…
- View all AmcoGiffen jobs - Llantrisant jobs
- Salary Search: Senior Planner salaries
- See popular questions & answers about AmcoGiffen
- FireblocksLondon
- Significant experience in top-tier management consulting or financial services, particularly in payments or financial services strategy.
- View all Fireblocks jobs - London jobs - Business Director jobs in London
- Salary Search: Business Solutions Director, Payments salaries in London
- FireblocksLondon
- Accurately update and maintain customer information in Fireblocks' CRM.
- Enterprise sales experience in financial services, fintech, or institutional software.
- View all Fireblocks jobs - London jobs - Sales Director jobs in London
- Salary Search: Sales Director, TradFi & Banking salaries in London
- FireblocksLondon
- Accurately update and maintain customer information in Fireblocks' CRM.
- Enterprise sales experience in financial services, fintech, or institutional software.
- View all Fireblocks jobs - London jobs - Sales Director jobs in London
- Salary Search: Sales Director, TradFi & Banking salaries in London
- FireblocksLondon
- Ensuring operational excellence and a high standard of customer satisfaction throughout delivery.
- Proven experience delivering post-sale implementations in…
- View all Fireblocks jobs - London jobs - Solution Architect jobs in London
- Salary Search: Solutions Architect, EMEA salaries in London
- Western UnionLondon
- Your work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant,…
- View all Western Union jobs - London jobs - Director of Product Management jobs in London
- Salary Search: Director, Product - Payments EMEA salaries in London
- See popular questions & answers about Western Union
- Western UnionLondon
- Experience working within a sales, commercial, payments, financial services, or customer-facing environment.
- A professional, collaborative, and customer-focused…
- View all Western Union jobs - London jobs - Administrative Assistant jobs in London
- Salary Search: Office & Sales Support Specialist salaries in London
- See popular questions & answers about Western Union
- Swissport International AGJersey JE3
- Processing all forms in relation to self-certification, doctors certification, fit notes, pension opt out, trade union subscription cancellation and trade union…
Human Resources Business Partner
Human Resources Business Partner
Job details
Full job description
Who We Are
At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver:
- A safer and more reliable and punctual service for passengers and employees - quicker fault fixes by more agile multi-disciplined response teams.
- Individual rostering - enabling us to send the right number or people to fix a fault.
- Multi-skilling - investing in the knowledge and skills of our people so they are better equipped to fix the most common faults themselves.
- Accelerated and improved technology deployment - we have a raft of labour and life-saving technology ready to be rolled out.
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When your part of our team, you matter to us and you matter to millions. Watch our video to find out more!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We look for opportunities to offer great opportunities to learn and grow through personal and professional development. And, if you make the grade then you can look forward to a rewarding and fulfilling career with a company that joined the top 50 in the Glassdoor's 2021 Best Places to Work.
We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone. For more information about Network Rail click here
About the role
Overview
You will work in partnership with business leaders to turn the People Plan and HR strategy into practical action that supports both colleagues and business objectives. Guided by the Senior HR Business Partner, you will help create the conditions for colleagues to perform, develop and thrive.
As a trusted advisor, you will build strong relationships with leaders, understand their priorities and workforce challenges, and provide coaching, guidance and constructive challenge to support confident decision-making.
You will translate strategic people priorities into clear, achievable plans, offering practical advice on organisational change, workforce planning and employee relations. Through your influence and partnership, you will champion consistent and effective people management practices, helping to build an inclusive, high-performing culture.
Your Main Responsibilities will be to
- Working closely with the supported business, to implement and deliver the HR Strategy/People Plan to include; talent, succession planning and change management, in order to support the delivery of business objectives and drive a high performance culture.
- Work closely and building strong relationships with members of the supported business senior leadership team and other relevant stakeholders. Coach, advise and challenge, where appropriate, business leaders on short and medium term HR issues as required.
- Provide operational HR support on ( for example ) organisation change, senior appointments, salary and bonus, graduate or apprentice programmes.
- Successfully deliver client responsive, cost effective and integrated people solutions that address key business objectives, gaining acceptance from key stakeholders.
- Reinforce the ownership of people management by the business and line managers and support the HR delivery model.
- Work with the broader HR function, including Centres of expertise, HR Direct and HR shared services teams to provide the best solutions for the business.
- Work with appropriate Union representatives to support the business in delivering business solutions.
- Liaise with HR Business Partners in other areas of the business in order to work collaboratively on cross business/geographical issues.
Pay and Rewards
Salary: This role is £43,588 per annum.
This role can be based in Exeter or Plymouth
As a Network Rail employee, you will enjoy a wide range of benefits!
- Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
- A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
- GWR ticket alliance Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network (48 passes per year)
- Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.
- A range of Pension schemes to choose from
- Effectively mana ge work-life balance with a 35hrs per week contract, hybrid working, flexible working, flexible leave, a nd enhanced family friendly support.
- 5 days paid volunteering leave.
- 2 weeks paid reserve leave for the Armed Forces community.
- In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.
To find out more about the benefits at Network Rail, click here .
More about the role and your application
Closing date: 6th October Late applications will not be accepted.
This role requires working in the office for a least 60% of the working week
To submit your application, click apply now . For tips to help you prepare and apply click here
We want to ensure everyone has an equal opportunity. Therefore, s hould you require any reasonable adjustments/modifications, please do let us know by including within your application.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Our Drugs and Alcohol Standard has changed. All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5-year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
Your experience and skills
You will ideally have
- Demonstrates strong business/commercial approach and understanding of business needs.
- Proven experience of working in partnership and building strong working relationships with senior managers in order to improve people management.
- Passionate about customer service with ability to articulate previous achievements through business deliverables.
- Knowledge and experience of implementing best practice HR solutions to drive a high performance culture.
- Experience of coaching and influencing senior managers.
- Excellent communication skills and ability to negotiate and influence effectively with all levels of an organisation.
- Understands how to work with the business to identify, develop and retain talent.
- Excellent technical HR Knowledge - CIPD qualified or relevant experience to demonstrate level of competence.
- Proven track record of operating in a complex working environment.
- Involvement in organisation change programmes e.g. TUPE, Organisation re-design, redundancy programmes, etc
- Graduate calibre
- Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety within your application.
What could set you apart
- MCIPD/post-graduate human resources qualification.
- Understanding of project management principles and experience of managing complex projects to successful conclusion.
- Experience of managing projects to successful conclusion.
- Experience of working within a unionised environment.
Not sure if you meet all the requirements? Let us decide . Some of these criteria may be learnt in role. Therefore, if you do not meet all the criteria, please submit your application. We will screen your application against these criteria to assess the best match.