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Facilities & Network Analyst - job post

British Airways
3.6 out of 5
Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.
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Job details

Here’s how the job details align with your profile.

Job type

  • Permanent
  • Full-time



Full job description

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.

As the logistics and cargo brand of International Airlines Group, you’ll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.

As well as helping to keep the world’s economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.

The role:

Facilities & Network Analyst

Overview of the role

  • Ensures a comprehensive oversight of Cargo's IT infrastructure from a facilities viewpoint.
  • Ensures all computer rooms, data rooms, comms rooms are of adequate standard to support the required IT estate.
  • Optimise synergy between digital assets and workplace facilities.
  • Provide knowledge and expertise into change programs to increase performance and stability across the IT estate.


  • Build, develop and maintain sustainable & respectful stakeholder and wider business, cross-IT and external partner relationships.


  • Member/Invitee of the following Teams & Boards:
    • IAG Cargo Infrastructure team, within Service Operations and Infrastructure
    • IAG Cargo CDIO Team

What you’ll do:

  • Development of and maintenance of a set of documentation to be used to ensure comprehensive oversight of Cargo IT infrastructure from an IT facilities and networks perspective.
  • Maintenance and housekeeping of the IAG Cargo IT facilities.
  • Operational reporting on both the status of IT facilities and network health relating to Cargo IT.
  • Collaborate with the IAG Cargo facilities team.
  • Build relationship with the Cargo IT teams, with both a BAU and projects lens.
  • Collaborate with the central IAG Tech network function, to bring Cargo requirements into Group solutions.
  • Represent Cargo IT within centrally driven remediation programmes.
  • Establish the role as a point of escalation across the Cargo IT enterprise.

This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities.

What you’ll bring to IAG Cargo:

  • Strong communication skills.
  • Ability to work on multiple concurrent initiatives, with excellent time management and task prioritization.
  • Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across organization.
  • 3rd party supplier engagement and management.
  • Fluent written and spoken English.

Your experience:

  • Foundation understanding of principles of IT networks / infrastructure.
  • Experience gained in a complex global organization.
  • Proven track record of effectively influencing stakeholders.
  • Experience of IT datacentres, computer rooms and the infrastructure components of IT networks.
  • Experience working in a Group environment, aligning both local and Group requirements.
  • Proven track record of working in a multi-vendor environment across multiple regions.
  • Experience of operating across multiple countries and cultures is desirable, but not essential.

What we offer:

Wherever you work within IAG Cargo, you’ll play a part in connecting people and countries and join a diverse and inclusive business that’s making a difference to the future of aviation.

Colleagues working for IAG Cargo:

  • Benefit from attractive and competitive rewards aligned to the local market and role.
  • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
  • Work with diverse colleagues in a business that truly values inclusion and diversity.
  • Are valued for their ideas and opinions.
  • Benefit from opportunities for development and progression.
  • Are able to support communities across the world, and close to home.
  • Work in an environment in which safety and wellbeing are paramount.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

Please advise us if you require any reasonable adjustments to take part in the recruitment process so we’re able to remove any barriers that may present themselves.

To apply for the position of Facilities & Network Analyst, please use the ‘apply now’ function.

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