Edm Support Services jobs

Contact information

For further information please contact Lauren Chambers lauren.chambers5@nhs.net or Steph Goodall s.goodall3@nhs.net

About the role

An exciting opportunity has arisen to join the Patient Flow Admissions Team.

The team are responsible for the provision of an efficient admission and discharge service to all wards within the Mid Yorkshire Teaching NHS Trust and ensuring that patients are able to access secondary care in a timely manner.

You will play an important role ensuring data quality of patients details on PAS are accurate and up to date, ensuring duplicate registrations are identified and also ensuring that patient NHS numbers are captured. You will also play a key role in ensuring data quality of patients details on PAS are accurate and up to date, ensuring duplicate registrations are identified and also ensuring that patient NHS numbers are captured in order to assist in the co-ordination of emergency and elective admissions into the Trust.

You will play a key role facilitating communications between primary care and the trust, ensuring patients are able to access the appropriate specialist care in a timely manner.

There are 2 full time and 1 part time post available.

Main duties

• Ensure that the data quality of patient details are accurate, investigating E-Camis for duplicate registrations and ensuring that multiple registrations are passed onto the Merge team
• To ensure that possible new registrations are thoroughly checked against E-Camis and the Central Spine Application and analyse the information on the databases prior to registering a new patient on E-Camis, ensuring that a duplicate registration is not activated
• To ensure accuracy of all patients demographic details ensuring NHS No is captured for all patients attending the Trust by checking Clinical Spine Application (a restricted access application) to view highly confidential and sensitive information.
• To ensure that for patients who are admitted and are new registrations that a new case note folder is created with appropriate labels attached including any allergy information labels.
• To ensure all checks are thoroughly made on the EDM/CITO system for notes which have been scanned to establish any information from previous history such as allergies, last admission date and transfer all relevant information accurately onto the CITO/Edm label on the front cover
• To facilitate communication between GP's and MYTT

Please see job description for further information

Essential person specification requirements

Qualifications

• Sound educational background (4 GCSE’s grade C/ 5 or above)

Experience

• Experience and knowledge of multi-disciplinary team working
• Experience of good customer or patient care
• Working with computer software programmes such as Microsoft Office (excel, word and PowerPoint), e-mail and internet
• Previous NHS administrative role
• Experience with NHS/healthcare software systems including Symphony, E-Camis and System 1

Skills & Abilities

• Excellent verbal and written communication skills with team/clients/relatives, demonstrate awareness of confidentiality issues.
• Excellent communication and interpersonal skills
• Excellent planning, prioritisation and organisational skills
• Able to manage own workload without direct supervision.
• Ability to deal with conflict
• Good time management skills
• Ability to engage and motivate others
• High standard of accuracy
• High level of initiative
• Flexibility and able to adapt to change
• Able to work as part of a team
• Ability to establish and maintain effective working relationships

Be part of MY team

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application guidance:
We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Our benefits

• Access to the NHS pension plan
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
• Exceptional employee health and wellbeing services
• Extensive benefits and support, including:
• Onsite nurseries and childcare salary sacrifice scheme
• Home electronics scheme
• Cycle to work scheme - subject to eligibility criteria
• Car lease salary sacrifice scheme - subject to eligibility criteria
• Working carers support and advice, carers network and carers passport
• Flexible working options and family and carer-friendly policies
• Established staff networks, including LGBTQ+ and Race Equality
• Career progression, training and support

Skilled worker sponsorship

You can find out more about skilled worker and health and care visas on our careers site.