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    • To manage the administration of all IT systems comprising the Trust’s integrated electronic patient record and any other Trust systems managed centrally within…
    • Support innovative programmes that improve the care and experience of NHS patients or people using NHS services;
    • Operate electronic till systems and maintain accurate transaction records.
    • Maintain patient confidentiality and comply with data protection and pharmacy…
    • To help maintain patient records in the LIMS and connected systems, to include undertaking searches for and registering patients on the Trust’s EPR (Electronic…
    • Preparation of buffer, media and reagents utilising electronic notebook system to record batch details/ generate labels.
    • GCSE English and Maths or equivalent.
    • Maintenance of patient clinical records using our practice management software system.
    • Fielding of phone and electronic enquiries from clients, referring vets…
    • Our Pharmacy services will enable patients to be fully involved in their own care and to make shared decisions about their treatment.
    • The successful candidate will have a patient, warm and caring nature, confident in using IT such as email and electronic record keeping.
    • Maintain accurate and timely electronic medical records (EMR).
    • Proficiency in using electronic health record systems and telehealth platforms.
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    • Communicate findings to dermatology clinicians and assist with patient management.
    • Update and maintain consultants' holiday and absence records on our patient software.
    • Ensure email communication is effective and discreet between patients and…
    • Proficiency in using electronic health records (EHR) and pharmacy management systems.
    • Documentation: Recording all clinical information within our patient…
    • Our mission is to enhance patient monitoring at home using cutting-edge AI-powered medical devices that provide critical data for patients with heart failure.
    • Our mission is to enhance patient monitoring at home using cutting-edge AI-powered medical devices that provide critical data for patients with heart failure.
    • Maintain accurate electronic medical records and documentation.
    • Excellent communication and patient-focused approach.
    • Weekends & Bank Holidays: 8am–6pm.

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Job Post Details

Senior Application Support Analyst - job post

Sandwell and West Birmingham NHS Trust
3.6 out of 5 stars
West Bromwich B71 4HJ
£39,959 - £48,117 a year - Full-time
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Job details

Pay

  • £39,959 - £48,117 a year

Job type

  • Full-time

Location

West Bromwich B71 4HJ

Full job description

We are seeking an individual to fill an opening for a Senior Application Support Analyst. You will be assisting in the management and the administration of all IT systems comprising the Trust’s electronic patient record and any other Trust systems managed centrally within the Informatics function.

To manage the administration of all IT systems comprising the Trust’s integrated electronic patient record and any other Trust systems managed centrally within the Informatics function.

To assist in the development of the Systems, both local and those provided externally, to meet the needs of systems users and of the organisation.

In liaison with the Application Support Manager and the Implementation/Training teams, support the rollout of new functionality to systems users.

You will be required to participate in the on-call rota and work different shift patterns.

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Please see the attached Job Description and Person Specification for full details on what this role entails.
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