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People Operations Officer - job post

Absolute Taste
3.4 out of 5
Bicester
£26,500 - £29,500 a year - Full-time
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Job details

Here’s how the job details align with your profile.

Pay

  • £26,500 - £29,500 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Bicester

Full job description

THE PERSON


At Absolute Taste, ‘People Operations’ encompasses all the typical people related functions and more; Employee Relations, Recruitment, Training & Development, Data Analytics and Rostering. In our dynamic department, we do not only focus on the traditional office administrative activities, but also work alongside the Operations teams during the events; standing shoulder to shoulder with the team and immersing ourselves in the operation. Therefore our team must have willingness to work flexibly, including outside of typical office hours, and be comfortable working onsite at major events across the UK and abroad – this is not a Monday – Friday operation.



This collaborative approach ensures a seamless integration of people policy and process across all facets of our business, allowing us to deliver exceptional service and experiences to our workforce. We are seeking an individual with experience in People Operations, but also a particular passion for hospitality, events and sports entertainment. Our ideal candidate is also someone who is…


  • Organised, with the ability to balance their priorities across multiple projects and events.
  • An strong communicator, confident working with a diverse workforce
  • Personable and engaging, with the ability to speak coherently and articulate their thoughts and opinions to instill confidence and reassurance with every interaction.
  • Analytical and comfortable reviewing and processing large volumes of data.
  • Solution orientated, who can think creatively, and problem solve with confidence.
  • Committed to personal development.
  • Proactive in their approach to event planning
  • Keen to roll up their sleeves and get stuck to support the success of any event

THE ROLE

  • Staffing & Scheduling: Work closely with project leads to create staff rosters based on event needs, client requirements, and employee availability. Support Operations Teams in building, publishing and offering rosters to the causal workforce through our workforce management system (Human Force).
  • Accreditation: Collaborate with the safety and security team for each event, to manage the accreditation process efficiently. This includes verifying documents, uploading information to the relevant system and addressing discrepancies promptly.
  • Compliance Monitoring: Ensuring that all workers adhere to safety regulations, venue policies and event protocols throughout.
  • Event Operations: Support the People Operations leads with onsite staffing activities; such as accreditation, staff check in, employee welfare, uniform distribution and general operational support.
  • Travel & Accommodation: Ensure accommodation and travel plans are in place for each event and are inline with budget. Liaise with the chosen providers and company accounts team to ensure that invoices are paid.
  • Recruitment: Process candidates through the application and onboarding journey through our ATS (Harri).
  • Screening & Selection: Conduct in-depth interviews and assessments to identify qualified candidates with the skills, experience, and personality to excel in our fast-paced environment.
  • Onboarding & Training: Oversee the onboarding process for new hires, ensuring a smooth transition from application through to first shift. Collaborate with departments to identy training and development needs for team members. Support with the management of our e-learning platform (MAPAL 1 / Flow Hospitality).
  • Payroll & Compliance: Oversee payroll processing for casual staff post event. Ensure invoices for all freelancers are received, verified and processed in line with company policies and procedures.
  • Data & Analytics: Conduct regular audits of our employee data and produce ‘Ad Hoc’ MI Reports when requested.


QUALIFICATIONS & EXPERIENCE

  • CIPD Level 3 or equivalent qualification is desired but not essential.
  • Experience working within HR or People Operations, preferably with an understanding of the hospitality industry and able to work within a similar fast paced environment.
  • Awareness of recruitment activities and best practices
  • Computer literate with particular proficiency with Microsoft Office

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