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Out of Hours - Senior Entertainment Travel Consultant (Remote)

Full time, United Kingdom

We are very excited to be on the lookout for an experienced Entertainment Consultant to join our Media & Entertainment division. This fast-paced and interesting role is based in the United Kingdom, and would suit someone who has a passion for entertainment travel, as our clients are major players in the TV and Film industries.

As a Senior Entertainment Travel Consultant (out of hours), you will

Fulfill incoming travel requests/inquiries accurately and efficiently via Sabre Gds
Have the ability to assist with group bookings, air/hotels, etc
Be able to work well and remain calm under pressure, with excellent attention to detail
Anticipate and provide proactive assistance on potential challenges that may arise for the client
Understand and accurately support Production with crew and talent movements
Be able to manage location and large group movements
Confidently manage multiple complex itineraries
Willingly aid team members within and across teams
Provide travel offers and general travel advice to travellers
Understand and accurately apply travel supplier rules
Maintain current knowledge of the state of the various travel industries supported
Provide the customer with the required industry information, such as low fares, exchange costs, and penalties
Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control

About you

Solid working knowledge of the travel industry, policies, procedures, and processes
Knowledge of travel industry systems GDS Sabre and GDS Amadeus
Strong verbal and written communication skills in English, Italian language fluency a plus
Proven ability to handle multiple priorities simultaneously
Ability to work flexible hours
Ability to work independently, exercising discretion and judgement
Demonstrated professional customer service skills

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

https://www.bcdtravel.com/blog/
https://www.linkedin.com/company/bcd-travel/
https://www.instagram.com/bcdtravel/
https://www.facebook.com/bcdtravel/

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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