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Customer Service Assistant - job post

Palace Amusements
4 Fish Street, Northampton NN1
From £10.61 an hour - Permanent, Full-time

Job details

Here’s how the job details align with your profile.


  • From £10.61 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability


4 Fish Street, Northampton NN1

Pulled from the full job description

  • Company pension
  • Employee discount

Full job description

The Godden Gaming Organisation has been established in the leisure industry for over forty years, beginning by operating three regional Amusement Parks in the 1980's and expanding into the iconic Dreamland in Margate in 1995!

The focus then switched to less seasonal, and more adult focused entertainment; trading as "Palace Amusements".

The details:

Location: Northampton Palace Amusements, 4 Fish Street, NN1 2AA

Position: Customer Service Assistant

Hours: 40 hours per week/5 days per week

Pay: £10.61-£11.11

Immediate start available!

More about the role:

Working as a Customer Service Attendant, you're the heart of the organisation.

You will be working alongside our fantastic team members, anticipating the needs of our valued customers, demonstrating excellent communication, people skills, and continue the first class service the 20,000+ customers that we have served have experienced since 2013.

Do you have customer service experience? Have you worked in retail? Do you have a passion for people? Do you want to be an integral part of one of the leading Gaming Organisations?

Yes? Then we would love to hear from you.

The best bits:

  • 4 weekly Bonus Scheme
  • Company Pension Scheme
  • Career progression Opportunities
  • In depth Industry and Compliance Training
  • Company Uniform
  • Access to the #1 Employee Perks platform including discounts on high street retailers, restaurants, access to a Wellness platform and more!
  • Night rate - £11.11 per hour
  • We care about our employees.

A bit more about us:

Palace Amusements is part of a family owned company. Having opened our first Adult Gaming shop over 30 years ago, we have never failed to make sure all of our shops are refurbished to the highest standard; with a long term vision, alongside our industry leading customer service, we pride ourselves on high levels of interaction between our staff and our customers, enabling them to offer the highest level of customer service possible.

We do not under any circumstances make any hiring or employment decisions on the basis of any discriminatory grounds; including but not limited to, age, disability, gender, marriage or civil partnership, pregnancy or maternity, race, religion, sexual orientation, or any other basis prohibited by law and Company policy.

We are committed to ensuring a safe and welcoming work environment for all of our employees, where discrimination of any kind will not be tolerated.

Job Types: Full-time, Permanent

Salary: From £10.61 per hour


  • Company pension


  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Application question(s):

  • This role requires you to be available to work some weekends, are you available to work weekends?
  • By law, you are required to be 18+ for this role, are you 18+?


  • Customer service: 4 years (required)

Work Location: In person

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