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    • As a Field Service Engineer, you’ll be visiting customers in their homes across Feltham, Twickenham, Hounslow and the surrounding areas, and fixing any…
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    • Clear, confident communication & customer service skills.
    • Accurately document all service transactions and keep detailed records of any repairs or replacements…
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    • £39,008 - £43,691 (inclusive of Outer London Allowance) depending on experience.
    • As a Field Service Engineer, you’ll be visiting customers in their homes across…
    • Document all service activities, including repairs, maintenance and customer interactions in the service management system.
    • Company Van and Fuel Card*.
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    • Other electro-mechanical field service environments.
    • We're looking for a hands-on engineer with strong fault-finding ability and a passion for delivering…
    • Document service activities, including reports and service records.
    • The successful candidate will be responsible for providing on-site technical support,…
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    • Proven Field Service Technician Experience: Previous experience in a field technician role, preferably in field service, installation, construction, or a…
    • Produce samples for customers, exhibitions, training and internal evaluation where required.
    • Provide technical sales support to the internal and external Sales…
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    • As a Field Service Engineer, you’ll be visiting customers in their homes across Ellesmere Port and the surrounding areas, and fixing any appliance issues to get…
    • Excellent customer communication and customer service skills.
    • + 13 guaranteed weekends OT (approximately additional 10%, paid regardless of callouts).
  • View similar jobs with this employer
    • Other electro-mechanical field service environments.
    • We're looking for a hands-on engineer with strong fault-finding ability and a passion for delivering…
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    • Provide professional customer service, advising on equipment condition and safe operation whilst having clear communication amongst our internal teams.
    • Assist the field operations team in meeting all customer expectations.
    • As our main daily link to the client, you must ensure project targets and expectations…
    • You will troubleshoot, service and repair equipment, whilst maintaining our exceptional reputation for outstanding customer service.
    • Maintain accurate and detailed records of all maintenance activities, repairs, and service history.
    • Conduct comprehensive maintenance and repairs on a diverse…

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Field Service Engineer
Haier Europe
 (part of Haier Group)
·
3.7
Twickenham
£35,124 - £39,807 a year
Full-time
Apply on company site

Job details

£35,124 - £39,807 a year
Employee discount, Company pension
Full-time
Overtime
Twickenham

Full job description

Field Service Engineer
£35,124 - £39,807 depending on experience

Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.

As a Field Service Engineer, you’ll be visiting customers in their homes across Feltham, Twickenham, Hounslow and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.

A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.

Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.

Industry-leading benefits

  • £35,124 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £39,807 once you’re fully trained and meet the minimum requirements

  • £39,807 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience

  • Bonus potential of up to £2,500 per annum

  • Enhanced rate over time

  • Up to 6% pension contribution

  • Brilliant staff discounts on products and a range of retailers, entertainment, and days out

The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.


With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.

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