Skip to main content
Post your CV and find your next job on Indeed!

First Point IT jobs in East Molesey KT8

Sort by: -
    • Act as the first point of contact for our customer calls and emails.
    • Based in our brand-new West Drayton office, you’ll deliver hands-on technical and…
    • £45K-£70K base + meaningful founding equity.
    • In-office 5 days a week.
    • Occasional travel to customer branches across the UK.
    • Most days, you're customer-facing.*.
    • First point of contact for all administrative tasks.
    • (7.5 hour shift per day).
    • Pension - 5% employer contribution based on qualified earnings.
    • You'll provide technical support, manage and resolve incidents, maintain IT assets and infrastructure, and contribute to projects that help drive our digital…
    • Provide first-line support for designated business systems.
    • Act as a key point of contact for third-party software suppliers and support providers.
    • Provide first-line support for designated business systems.
    • Act as a key point of contact for third-party software suppliers and support providers.
    • The role is responsible for maintaining high-quality employee records, supporting onboarding, ensuring compliance with employment legislation and company…
    • A full UK driving licence with fewer than 6 points.
    • Join the team that keeps the UK moving.
    • As a Roadside Technician with a Level 2 Light Vehicle Maintenance…
    • A full UK driving licence with fewer than 6 points.
    • Flexibility deserves recognition – and we deliver.
    • Thrive outside of 9-5: Shifts will fall between 06:00 and…
    • You will proactively stay close to worker behaviour, pain points and marketplace demand, using these insights to shape the lifecycle communications strategy…
    • Have a ‘right first time’ attitude.
    • No more than six penalty points - please contact us if you have a drink/drug related endorsement on your licence.
    • £550 New Starter Payment – The faster you increase your number of stops, the higher your earnings.
    • Build Customer Connections – Deliver to familiar routes…
    • Plan learning around the young person's individual starting point, needs and abilities.
    • Our tutors therefore need to be able to *build a relationship first,…
    • Have a ‘right first time’ attitude.
    • No more than six penalty points - please contact us if you have a drink/drug related endorsement on your licence.
    • Act as the primary point of contact for client IT teams, facilities managers and main contractors on-site, coordinating access, power and network requirements…
Technical Support Analyst - UK based
Sensor Dynamics
282 Bath Road, West Drayton UB7 0DQ
From £28,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From £28,000 a year

Job type

Full-time

Benefits

Pulled from the full job description
Free parking
On-site parking

Full job description

About the Role

Sensor Dynamics UK is looking for a Technical Service Analyst to join our growing team. Based in our brand-new West Drayton office, you’ll deliver hands-on technical and functional support for our UK customers while also assisting our colleagues and clients in Australia as part of our global service team.

Reporting to the UK Customer Service Manager, you’ll work both independently and collaboratively to resolve issues, share knowledge, and ensure that our customers experience exceptional service at every step. This role is perfect for someone who enjoys problem-solving, thrives in a fast-paced environment, and wants to build expertise across a wide range of customer-facing products.

What You’ll Do

  • Act as the first point of contact for our customer calls and emails.
  • Triage support cases, capturing all relevant information clearly and concisely.
  • Independently manage cases, prioritising based on customer impact and SLA targets.
  • Troubleshoot hardware and application issues (using logs, monitoring tools, and collaboration with IT, Developers, and Engineers).
  • Carry out routine system and hardware maintenance tasks. Both at the customer site and remotely.
  • Contribute to building and maintaining our Support Knowledge Base.
  • Coordinate third-party contractors for onsite support when required.
  • Participate in an on-call rotation.

What We’re Looking For

  • 2+ years of experience in a technical support or service role (or equivalent hands-on experience).
  • Strong background in customer service, with the ability to resolve issues courteously and effectively.
  • Solid troubleshooting and problem-solving skills with excellent attention to detail.
  • Basic knowledge of IP networking.
  • Experience with Windows Operating environments.
  • Ability to explain technical solutions clearly to non-technical users.
  • Excellent English communication skills (both written and verbal).
  • Strong organisational and time management skills to balance competing priorities.
  • Confidence in liaising with customers, vendors, and contractors.
  • Ability to diagnose issues on remote hardware installations.
  • Well-developed influencing and negotiation skills.

Nice to Have

  • Experience with Red Hat OpenShift or Kubernetes.
  • Familiarity with Linux, cloud platforms, or SQL database environments

Why Join Us?

At Sensor Dynamics, we believe in supporting our people so they can do their best work and grow with us. Here’s what you can expect:

  • A friendly, supportive team environment.
  • Opportunities for professional development through internal and external training.
  • The chance to be part of a growing global company headquartered in Australia.
  • Regular social events and company gatherings.
  • A modern office with great perks, including:
  • Free onsite staff parking.
  • Shower facilities for cyclists and runners.
  • Access to Peloton exercise equipment for staff.
  • A well-equipped lunchroom with coffee machines and snacks.
  • Fresh fruit and outdoor lunch areas.

Job Type: Full-time

Pay: From £28,000.00 per year

Application question(s):

  • Which of the following statements best describes your right to work in the UK?
  • Do you have customer service experience?
  • What’s your expected annual base salary?

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume