Food & Beverage Manager Hilton Hotel jobs

Working with us provides great benefits, including:

• Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
• 50% off Food Beverage at all our Hotels FB Venues
• Spa Discounts at our venues with a Spa
• Retail, Cinema Leisure Discounts
• Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
• Monthly ‘Star of the Month’ Awards
• ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
• Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
• Pension Scheme
• Other incentive programmes that run throughout the year

About the role…

You'll be responsible for ensuring the restaurant runs efficiently and that customers are satisfied with the quality of food and the service they receive. You'll be a great leader, effectively developing and managing your team and be polite, courteous and professional. Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality.

You'll manage the everyday activity within the restaurant, plan design and assign work ensuring you have the right staffing levels to meet the demand of the business. You'll monitor budget and control expenses within the department, identify additional sales opportunities to enhance revenue, and be aware of all activities across the venue to ensure effective communication by all.

Through your hands on approach, you'll lead by example to ensure the quality of our offering is to the highest standard. Within this role you'll also develop and coach the team, completing any HR related activities that are required, and ensure all training is completed in line with company standards. Through goal setting and development, you will lead your team to achieve or exceed guest satisfaction scores leading the department to success.

About you…

You'll possess strong leadership skills, having the ability to work under pressure and adapt your approach to complete routine and non-routine tasks. You'll have demonstrated customer service skills to ensure a seamless and memorable dining experience is delivered consistently by your team, and be able to proactively resolve any challenges that may arise during service. You'll also have confidence in handling customer complaints to ensure satisfaction levels are restored in the event something doesn't go to plan.

About us…

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

#INDLP

The Doubletree by Hilton Edinburgh – Queensferry Crossing has been newly refurbished to the highest standards, with sleek, modern interiors throughout. The hotel offers stunning panoramic views over the Forth River with close proximity to Edinburgh.

Benefits:
Hilton Staff Rate Friends and Family Scheme
Free Parking
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Cairn Academy' Training Development Opportunities
Meals on Duty
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)